Back Office Executive

Job Title: Back Office Executive

Qualification: Graduate (Any discipline)

Experience: 0–4 years (Freshers with good communication can apply)

Role Summary:

The Backend Support Executive will be responsible for overall coordination, communication, and backend operations of the organization. The role involves handling client interactions, managing calls, supporting internal teams, and ensuring smooth day-to-day operational workflow across departments.

Key Responsibilities:

1. Client Coordination

Act as a primary coordination point for clients for day-to-day communication

Follow up with clients on requirements, updates, and pending tasks

Ensure timely response and resolution of client queries

Maintain strong and professional client relationships

2. Calling & Communication

Make outbound calls for follow-ups, updates, and coordination

Handle inbound calls and direct them appropriately

Communicate effectively with clients, vendors, and internal teams

Ensure clear and timely communication flow across all stakeholders

3. Internal Coordination

Coordinate with multiple departments (HR, Sales, Operations, Accounts)

Track ongoing tasks and ensure timely completion

Support management in execution of operational activities

Act as a bridge between different teams

4. Backend Operations & MIS

Maintain and update records, databases, and trackers

Prepare daily/weekly reports and MIS

Ensure data accuracy and proper documentation

Manage CRM/Excel sheets and operational data

5. Administrative Support

Handle emails and official correspondence

Maintain proper filing systems (digital & physical)

Support documentation, invoicing inputs, and basic office operations

Assist in organizing meetings and schedules

Key Skills Required

Strong communication and coordination skills

Confidence in handling calls (inbound & outbound)

Good follow-up and multitasking ability

Proficiency in MS Excel, Word, and email communication

Organized and process-oriented mindset

Preferred Profile

Experience in coordination / backend / operations roles

Comfortable handling multiple responsibilities

Ability to work in a fast-paced environment.

Pay: ₹15,000.00 - ₹20,000.00 per month

Experience:

Back office: 1 year (Required)

Work Location: In person