Sales Associate (W/M/X)

About the Company

Our Maison holds a unique position in the world of Haute Horlogerie. Our hallmark? Liberating ourselves from convention through creativity. The Art of Fusion, reinvented, cultivated, and perfected, has permeated everything we do. All codes are challenged: materials, alloys, complications, tradition, and innovation alike. True to our convictions, our partnerships are equally diverse. Geniuses of sport, art, and music are devoted 'Hublotistas,' and the greatest football tournaments pulse to the rhythm of our chronometers.

We are looking for a new Talent :

Sales Associate (W/M/X)

Based in Hublot Boutique Zürich

Part of the Commercial Department

Reporting to the Boutique Manager

About the Role

The Sales Associate is responsible for delivering a personalized and memorable client experience while embodying the brand’s values and image on the boutique floor.

This role contributes actively to the boutique’s commercial success through strong client engagement, sales performance, and operational support. The Sales Associate builds meaningful relationships with clients, develops product knowledge and clienteling skills, and ensures the highest standards of presentation and service are consistently maintained.

Responsibilities

Welcome and accompany clients through a premium and personalized in-store experience

Understand client needs and provide tailored product recommendations aligned with the brand universe

Contribute to achieving individual and boutique sales targets and KPIs

Develop and maintain strong relationships with local and international clients

Participate actively in CRM and clienteling activities, including follow-up and client outreach

Represent the brand with professionalism, enthusiasm, and strong product storytelling

Maintain impeccable boutique presentation and visual merchandising standards

Support daily boutique operations, including stock organization, replenishment, and inventory tasks

Ensure compliance with boutique procedures, policies, and service standards

Participate in in-store events, animations, and product launches

Collaborate closely with the team to create a positive and high-performing work environment

Continuously develop knowledge of products, collections, and watch industry trends

Qualifications

2 - 4 years of experience in retail, hospitality, or a client-facing environment; luxury experience is a plus

Strong interest in luxury, watchmaking, and client experience

Fluent in German and English; additional languages are a strong asset

Excellent interpersonal and communication skills

Service-oriented mindset with strong attention to detail

Positive attitude, team spirit, and willingness to learn

Ability to adapt to different client profiles and situations with professionalism

Strong sense of responsibility and commitment to achieving results

Well-groomed, polished, and aligned with luxury brand standards

Comfortable working in a fast-paced and demanding environment

Equal Opportunity Statement

We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to succeed. We welcome applications from all qualified candidates regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other protected characteristic.