National Key Account Manager
About the role
Company Description
E-max is a well-established manufacturing business supporting the heavy transport industry for over 30 years. Based in Scoresby, Unit 2/7 Keith Campbell Ct, Scoresby VIC 3179. We pride ourselves on delivering high-quality solutions and exceptional service to our customers nationwide.
We are currently seeking an experienced and driven National Account Manager to take ownership of our Air-Weigh weight scale division.
Job Description
This is a diverse, hands-on role combining account management, customer service, and operational coordination. You will be responsible for managing key accounts, driving sales growth, and overseeing the administration and delivery of Air-Weigh scale solutions across Australia.
You will act as the primary point of contact for customers, ensuring seamless coordination of installations, maintaining strong relationships, and delivering an exceptional customer experience.
Key Responsibilities
Manage and grow national accounts within the Air-Weigh division
Drive sales and identify new business opportunities
Act as the key customer contact, managing enquiries and ongoing relationships
Coordinate installations with contractors and service providers
Oversee end-to-end administration, ensuring accuracy of documentation
Collaborate with internal teams to support sales and operational outcomes
Maintain high service standards and customer satisfaction
Ensure compliance with health and safety standards
Qualifications
To succeed in this role, you will bring:
Proven experience in account management, sales, or customer-facing roles
Strong relationship-building and communication skills
Excellent organisational skills with high attention to detail
Ability to manage multiple priorities and work under pressure
A proactive, solutions-focused mindset
A positive, team-oriented approach
Highly regarded (but not essential):
Experience in the transport or automotive electrical industry
Experience working with contractors or external service providers
Knowledge of electrical wiring, OBM systems, or related regulation
Additional Information
What We Offer
Opportunity to take ownership of a national portfolio
Established brand with a strong reputation in the industry
Supportive and collaborative team environment
Long-term career opportunity within a stable business
Competitive salary package
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