Account Manager

Account Manager: North Adelaide, SA

$60,000–$80,000 (Dependent on Experience) | Full-Time | Quodo

You’ve already spent time managing clients, accounts, or stakeholder relationships and understand what it takes to deliver a consistently high level of service.

Whether that’s in account management, client success, customer service, a marketing agency, recruitment, property management, or another relationship-driven role, you know how to build rapport, manage expectations, solve problems, and keep multiple priorities moving at once.

Now you’re looking for a role where you can take those skills further within a growing business that values accountability, professionalism, and results.

Quodo (part of the Sweet Group) is South Australian-founded and nationally scaling, with 130+ staff, 3,000+ active clients, and hundreds of 5-star reviews. We’re the market leader in trade-based digital marketing in Australia, and we’re expanding our client team.

We’re looking for people who already know how to manage client relationships and are ready to build a long-term career with a growing national business.

Salary

$60,000–$80,000 base salary + bonuses, dependent on your experience and prior skillset

Full-time position based in our North Adelaide office

What You’ll Do

Own a portfolio of client accounts as their main point of contact

Build strong, long-term relationships and understand what each client is trying to achieve

Run client check-ins, performance reviews, and reporting conversations with confidence

Translate client goals into clear briefs for our SEO, Google Ads, Web, and Social teams

Manage expectations, handle escalations, and resolve issues calmly and professionally

Identify risks early and spot opportunities to retain and grow accounts

Keep your accounts, communication, and tasks organised within our systems

This role is best suited to someone who already understands the fundamentals of client management and is ready to take ownership of their own portfolio.

The Environment

Quodo is fast-paced, high-standard, and performance-driven. We move quickly, we care about the details, and we do things properly.

There will be busy days, competing priorities, and real deadlines. If you enjoy taking ownership, staying organised, and delivering a high standard of service, you’ll thrive here.

Who We’re Looking For

At least 12 months’ experience in account management, client success, customer service, stakeholder management, recruitment, property management, or another relationship-driven role

Confident managing client relationships and leading conversations

Calm and professional under pressure, particularly when handling escalations

Strong written and verbal communication skills

Organised and able to manage multiple priorities and deadlines

Comfortable working in a fast-paced environment

Proactive, accountable, and comfortable owning outcomes

Motivated by delivering great client experiences and building long-term relationships

Highly Regarded (But Not Essential)

Experience in a digital marketing or agency environment

Familiarity with SEO, Google Ads, web, or social media marketing

Experience managing a portfolio of accounts or clients

Experience with CRM and project management software

A track record in client retention, renewals, or account growth

Comfortable using AI tools to work more efficiently and improve client outcomes

Why Join Us?

You already have the foundation. What we offer is the platform to take your career further.

You’ll join a market-leading agency with the infrastructure, client base, systems, and support that many smaller businesses simply can’t provide.

Many of our leaders started in client-facing roles and progressed into senior account management, team leadership, and management positions. We actively promote from within and invest heavily in people who consistently perform and bring the right attitude.

The right person won’t be joining a small team with limited opportunities — they’ll be joining one of Australia’s leading digital marketing agencies with a clear pathway into senior and leadership roles.

And progression here isn’t only about moving up. If management isn’t your goal, there are also opportunities to specialise and build deep expertise in specific areas such as SEO, Google Ads, web, or client strategy, so you can grow your career around what you do best.

Apply via Indeed with your resume.

Applications are reviewed daily and we move quickly with strong candidates.

Pay: From $60,000.00 per year

Work Location: In person