Operations Manager
About the role
Operations Manager | Metroll Coffs Harbour
About Metroll
Metroll is one of Australia's leading manufacturers and suppliers of metal roofing, cladding, rainwater, structural, and fencing products. With branches nationwide and a reputation built on quality, reliability, and customer service, we proudly support the residential, commercial, and industrial construction sectors across Australia.
We are currently seeking an experienced and driven Operations Manager to lead our Coffs Harbour operation.
About the Role
This is a key leadership position responsible for overseeing the day-to-day operations of the branch, including manufacturing, warehouse, transport, safety, customer service, and team performance.
Reporting to the Branch Manager, you will be responsible for ensuring operational excellence across the site while driving productivity, quality, safety, and customer satisfaction.
This role is ideal for a hands-on leader who enjoys building high-performing teams, improving processes, and delivering strong business outcomes.
Key Responsibilities
Lead and manage manufacturing, warehouse, and transport operations
Drive a strong safety culture and ensure compliance with all WHS requirements
Lead, coach, and develop supervisors and operational teams
Manage production planning to ensure customer delivery requirements are met
Drive DIFOT performance, quality standards, and operational efficiencies
Implement continuous improvement and lean manufacturing initiatives
Monitor operational KPIs and identify opportunities for improvement
Manage operating costs, budgets, and resource utilisation
Oversee maintenance planning to maximise equipment reliability and uptime
Build strong relationships with customers, suppliers, and internal stakeholders
Ensure a high standard of housekeeping, compliance, and operational discipline
About You
Proven leadership experience within manufacturing, logistics, transport, or industrial operations
Strong people leadership and team development skills
Experience managing operational performance, productivity, and customer service outcomes
Sound understanding of manufacturing and supply chain operations
Strong commercial acumen and problem-solving capability
Experience driving safety and continuous improvement initiatives
Excellent communication and stakeholder management skills
Results-driven with a hands-on leadership style
What We Offer
Senior leadership opportunity within a well-established national business
Competitive salary package
Stable and secure long-term career opportunity
Supportive leadership team and positive workplace culture
Opportunity to make a genuine impact on business performance
Ongoing professional development and career growth opportunities
If you are an experienced operational leader looking for your next challenge with a respected Australian manufacturer, we'd love to hear from you.
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