Senior Business Analyst
About the role
Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
About the Role
As a Senior Business Analyst , you will support a major transformation program to consolidate multiple residential care systems into a single, integrated platform. This initiative will enable a consistent clinical care model across 88 homes, improving efficiency, compliance and resident outcomes.
You will lead business analysis across the design and delivery phases, working closely with architects, technical teams and vendors to define requirements and align solutions across clinical, operational, data and integration domains.
Key responsibilities include:
Leading requirements elicitation, analysis and documentation
Mapping current and future state processes to support a standardised operating model
Translating business needs into functional and solution design artefacts
Supporting data migration, integration and reporting uplift
Engaging stakeholders across clinical, operational and corporate teams
Supporting testing, business readiness and change adoption
About You
You are an experienced Senior Business Analyst with a strong track record delivering large-scale transformation programs in complex environments.
You bring:
8+ years’ BA experience across enterprise or system replacement programs
Strong skills in requirements gathering, process mapping and solution alignment
Experience working across business, technology and data domains
Proven stakeholder engagement and facilitation capability
Strong analytical thinking and a structured documentation approach
Highly regarded:
Experience in aged care, health or regulated environments
Exposure to data migration, integration or vendor-led implementations
You are collaborative, detail-oriented and able to simplify complex problems to drive outcomes in multi-stream programs.
Why Work For Bolton Clarke:
Excellent work/life balance with shifts that suit your personal needs
A caring team environment with strong clinical and allied health support
Career progression and development opportunities
Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
Private health insurance and gym discounts
An Employee Assistance Program for staff and family
Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.
Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.
If you have any further queries, please contact Troy Groves (tgroves@boltonclarke.com.au)
Questions about this role
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