Operations & Project Assistant

T.S.M. Custom Millwork Ltd. – St. Catharines, ON

Full-Time | Monday–Thursday | 6:30 AM – 5:00 PM

About Us

T.S.M. Custom Millwork Ltd. is a St. Catharines-based manufacturer specializing in custom retail fixtures, displays, and commercial millwork for leading global brands. We design, manufacture, and install projects throughout Canada, the United States, Mexico, the Caribbean, and South America.

We are seeking a dependable and organized Operations & Administrative Assistant to join our growing team. This is an excellent opportunity for someone looking to start or build a career in administration, operations, payroll, project coordination, design support, or marketing.

No post-secondary education is required. We are willing to train the right candidate who is eager to learn, detail-oriented, and enjoys working in a fast-paced environment.

This position offers exposure to project coordination, operations, administration, and the creative development of retail displays and branded environments, making it ideal for candidates interested in business, design, marketing, or project management careers.

Responsibilities

- Assist with daily office administration and clerical tasks

- Support payroll administration, employee time tracking, and record keeping

- Answer phones and respond to emails

- Prepare and organize project files and documentation

- Enter and maintain information in spreadsheets and company systems

- Assist with purchase orders and supplier communications

- Help coordinate deliveries, shipments, and project schedules

- Maintain employee files and administrative records

- Order office supplies and assist with inventory tracking

- Assist with marketing materials, presentations, and social media content as required

- Support management with various operational and project-related tasks

- Perform other administrative duties as required

Qualifications

- High school diploma or equivalent

- Strong organizational skills and attention to detail

- Comfortable using computers and learning new software

- Basic knowledge of Microsoft Excel, Outlook, and Word

- Strong communication and customer service skills

- Ability to prioritize tasks and meet deadlines

- Positive attitude and willingness to learn

- Ability to work independently and as part of a team

- Previous administrative, customer service, retail, bookkeeping, or office experience is an asset but not required

- Experience or education in graphic design, interior design, marketing, merchandising, retail display design, or related creative fields is considered an asset

- Experience with Adobe Creative Suite (Illustrator, Photoshop, InDesign), Canva, SketchUp, or similar software is considered an asset

Compensation & Benefits

- $20.00 – $24.00 per hour, based on experience

- Four-day work week (Monday–Thursday)

- Three-day weekends every week

- Extended health and dental benefits

- Company RRSP matching program

- Paid vacation

- On-the-job training and mentorship

- Opportunities for growth and advancement

- Friendly and supportive team environment

- Exposure to international projects and business operations

- Ontario Living Wage Certified Employer

Schedule

- Monday to Thursday

- 6:30 AM to 5:00 PM

- In-person position

- St. Catharines, ON

Why Join T.S.M.?

At T.S.M., you'll be part of a close-knit team that designs and builds custom retail environments for some of the world's most recognized brands. We value hard work, accountability, creativity, and continuous improvement. Whether your interests are in administration, operations, design, marketing, or project management, this role offers an opportunity to learn, grow, and build a long-term career.

Apply Today

If you are organized, reliable, creative, and looking for an opportunity to learn and grow with a local manufacturing company, we'd love to hear from you.

Pay: $20.00-$24.00 per hour

Benefits:

Dental care

Disability insurance

Extended health care

Life insurance

On-site parking

RRSP match

Vision care

Work Location: In person