Platform Engineer (m/w/d)

Permanent employee, Full-time

Berlin (hybrid)

THE IMPACT YOU WILL MAKE

From socks, and petfood, to cosmetics, charles is helping countless brands reach their loyal customers every day, one conversation at a time. As a Platform Engineer at charles, you’ll help drive our product and infrastructure forward, enabling us to revolutionize conversational commerce.

You’re a generalist with a passion for infrastructure and operations. You’ll work closely with the other Engineers to build scalable, high-performing systems, while improving system architecture, resolving tech debt, and ensuring seamless user experiences. Your contributions will result in reliable, data-driven solutions that support millions of users and push the boundaries of messaging-driven commerce.

THIS IS WHAT YOU WILL BE DOING

You will be responsible for designing, developing, and operating the core services that every product team builds on top of. Examples: maintaining k8s Operators, building an authentication broker, optimizing performance in our core monolith, improving security in our link shortening service.

You will regularly partner with product teams to investigate issues, learn their use cases, and ship platform changes that hold up in production.

You'll join our on-call rotation as part of our "you build it, you run it" philosophy

You'll have real room to drive cost and reliability initiatives that have measurable, company-wide impact.

You'll build the automations that make our whole software development lifecycle faster and more robust.

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

3+ years of experience in software engineering

You're preferably experienced in one of Go or TypeScript. You know Bash and you have the judgment to pick the right tool instead of forcing your favorite one.

You've worked with GitHub Actions or similar CI/CD tools, and you know what a healthy and efficient pipeline looks like.

Experience deploying and managing applications on cloud platforms, preferably GCP

You’re comfortable with remote work and asynchronous communication. You also know that good collaboration needs visibility and cooperation, not just output.

You have a solid grasp of scalable system design, distributed systems, cloud technologies, and how to roll out infrastructure changes.

You use AI tools effectively without handing over the steering wheel.

Product and business sense: You understand customer needs and focus on solving the right problems, not just building technically interesting solutions

Meeting all requirements is not necessary to apply. We encourage candidates who meet some but not all of these qualifications to submit their application.

THINGS WE OFFER

Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe

Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry

Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce.

High autonomy and visibility across the business with the option to own and drive new initiatives

Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events

Sharing VSOP (virtual stock options) in the ownership and success of Charles

Working in a vibrant office in the heart of Berlin overlooking the Wall memorial

Flexible working model: Hybrid setup with remote work options and flexible hours

Earning a competitive compensation package

What else we offer?

Urban Sports Club membership

Mental Health support through OpenUp

Free company lunch on Thursdays

A friendly, open, multicultural work environment

Dog-friendly office

Discounts on BVG tickets