SuccessFactors (SF) Solution Architect (Ref 26454)

Responsibilities

1. Enterprise HR Architecture & Transformation

Define end-to-end HR solution architecture across multiple SuccessFactors instances, legacy systems, and manual processes.

Establish a harmonized global HR architecture while accommodating regional and legal entity differences.

Lead architecture strategy for consolidation, simplification, and scalability across business clusters.

Including defining contingency integration architecture for scenarios where necessary.

Translate business priorities into a technology-enabled HR transformation roadmap.

2. Multi-Instance SAP SuccessFactors Strategy

Assess and rationalise multiple SAP SF instances, identifying consolidation or federation opportunities.

Establish standards for configuration, extensibility, and governance

3. HR Process Enablement & Digitization

Architect solutions to digitize and standardize HR processes across geographies and entities

Enable automation, case management (ServiceNow as primary platform), and workflow modernisation, including design of SF to ServiceNow integration for HR service delivery.

Define process standards and digital service delivery models

4. Data, AI & Digital Experience Enablement

Drive HR data architecture, harmonization, and governance to ensure high-quality, consistent data.

Configure and enable in-scope GenAI-assisted features including Joule (MSS quick actions), including any agentic frameworks and Talent Intelligence Hub skills standardisation and establish architecture patterns for future GenAI extension.

Design data models and flows to support advanced analytics and productivity insights.

5. Integration & Ecosystem Architecture

Define architecture for integration across: SAP ecosystem (SF modules), Non-SAP HR tools and platforms.

Experience in SAP CPI/BTP as the primary integration middleware platform.

Manual processes and legacy systems.

Lead selection and design of integration patterns (API, middleware, event-driven)

6. Business Value Realization

Align architecture decisions to core business outcomes:

Improved HR and business productivity

Reduced total cost of ownership (TCO) and HR cost-per-head ratio

Enhanced data quality to enable digital innovation

Improved employee and manager experience

Establish KPIs and value tracking mechanisms

7. Stakeholder & Governance Leadership

Work with global HR, IT, and business stakeholders across clusters and regions including engagement with Change Advisory Board (CAB) governance processes for foundation object and structural changes.

Lead architecture governance, design authority, and decision-making forums

Provide thought leadership and advisory across complex transformation programs

Requirements

10+ years experience in HR technology, with deep SAP SuccessFactors expertise

Proven experience as a Solution Architect on large-scale, global HR transformation programs

Experience handling multi-instance SAP SuccessFactors landscapes in global organisations with multiple legal entities and joint ventures.

Experience in HR operating model transformation and process digitisation

Strong knowledge of:

i) Breadth knowledge across all in-scope SF modules: Employee Central, Compensation & Variable Pay, Recruiting, LMS, Performance & Goals, Succession & CDP, and Time Management.

ii) HR process standardisation and operating models.

iii) Familiarity with UKG (Ultimate Kronos Group) integration architecture and data flows between UKG and SAP SuccessFactors Employee Central.

Experience with: Integration architecture (SAP CPI / middleware), familiarity with ITSM platforms (ServiceNow) and programme/project management disciplines across large-scale HR transformation programmes, Data architecture and governance and HR automation and digital workflows

Strong understanding of HR digital transformation trends and maturity models, Application of AI / GenAI in HR (conceptual to practical), Intelligent automation and emerging HR technology

Hands-on familiarity with SAP Joule configuration and Talent Intelligence Hub (skills standardisation) is advantageous given their inclusion in project scope

Ability to translate ambiguous business challenges into structured solutions, influence senior stakeholders across geographies and functions and lead cross-functional teams and decisions across multiple workstreams

Required Qualifications: SAP SuccessFactors certifications (EC, Architect, Integration), SAP Activate certified or equivalent SAP implementation methodology certification

Experience in highly regulated or complex global industries with exposure to M&A, carve-outs, or multi-entity harmonisation

Licence no: 12C6060

Pay: Up to $20,000.00 per month

Work Location: In person