Order Operations Order to Cash S4 Lead

Overview:

Waters has an exciting and challenging opportunity available for an APAC Order Operations Order to Cash S4 Lead to drive and successfully delivering solutions in the S/4 HANA Implementation. This role station in Singapore and will report to the Order Operations director, APAC. This role is a fixed term contract for 1 years (June 2026- June 2027).

Collaborating closely with Waters Global S4 project team and Order Operations team and key stakeholders, APAC Order Operations Order to Cash S4 Lead will be the subject matter expert leading APAC to a successful implementation of the final phase of S/4 HANA deployment across APAC, focusing on testing coordination, user readiness, cutover execution, and post go-live stabilization. Acts as key liaison between APAC business and global teams to ensure a smooth go-live and transition to steady-state operations

The ideal candidate is passionate about driving operational excellence, harmonizing best practices, optimizing operations process, improving efficiency, and increasing customer satisfaction.

Responsibilities:

Key Responsibilities:

Participate in S4 Testing Phase Activities: Execute test scripts, prepare test sample data, conduct tests, review/approve test results (automated and manual tests)

Act as POC for JIRA defect tickets tracking (defects, cutover items, open issues) and drive resolutio

Participate in S4 Data Mapping Activities: Align data requirements, policies with process design and business needs, Review and approve data transfer scripts, review, and approve results

Coordinate S4 training for OTC users (schedule, environment, completion tracking)

Serve as key communication bridge between APAC and global stakeholders to manage cutover plan, task tracking, and readiness across teams

Participate in S4 Change Management Activities: Act a change agent for area of expertise, Design and develop training materials, Act as train the trainer for area of expertise

Participate in S4 Hypercare: Support S4 program post go-live. Support critical escalations and develop continuous improvement roadmap for future releases

Qualifications:

Key Requirements:

Min 10 years’ experience in SAP SD preferably OTC areas with 1-2 yrs in S4H

End to End Project Implementation experience

Excellent verbal and written communication skills

Experience developing and presenting clear and concise solutions

Self-motivated and thrives in a dynamic business environment

Proven track record of successfully cross functional teamwork and ability to manage through influence

Ability to travel and attend meeting during US and Europe timezone

Preferred Qualifications:

Experience in Order-to-Cash (OTC) processes

APAC regional project experience

Exposure to hypercare and post go-live support

Company Description:

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.