Automotive Business Development Centre Representative
About the role
MacDonald Buick GMC Cadillac is expanding again! We’re seeking energetic Service BDC Representatives to join our growing team. This role is key to driving appointments, customer engagement, and overall dealership success.
What you’ll do:
Handle inbound and outbound service leads
Schedule appointments for service departments
Follow up with customers via phone, text, and email
Deliver a professional, friendly customer experience
What we’re looking for:
Strong communication and phone skills
Sales, service, or call-centre experience an asset
Goal-driven, organized, and customer-focused
Comfortable with CRM systems and technology
Bilingual or Multilingual considered an asset
What we offer:
Competitive compensation and incentives
Training, coaching, and growth opportunities
Supportive, family-oriented dealership culture
If you enjoy connecting with people and driving results, we want to hear from you
Job Type: Full-time
Benefits:
Extended health care
Work Location: In person
Questions about this role
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