Technical Sales Account Manager
Skills
About the role
About RPM
RPM delivers high-quality rubber solutions from rubber-to-metal bonding and vibration control to custom extrusions. Our products are built for durability and performance, backed by innovation, testing, and outstanding service. As a trusted partner to manufacturers across industries, we create sustainable, engineered solutions tailored to real-world challenges.
We’re growing and looking for a driven sales professional who thrives on winning new business, deepening customer relationships, and becoming a trusted advisor to our clients.
Role Objective
The Technical Sales Account Manager is responsible for expanding revenue by growing existing accounts and securing new ones. Success comes from a consultative, solutions-focused approach: uncovering customer problems, shaping the right solution, and guiding opportunities from first conversation to close.
Every member of our team embodies RPM’s core values: Listen - Make It Happen, Own It, Whatever it Takes, Achieving Together.
Key Responsibilities
Business Development & Account Growth
Qualify new opportunities by assessing market potential and customer fit.
Prospect, generate leads, and actively pursue new accounts.
Grow and deepen relationships within assigned accounts to uncover new programs and increase share of wallet.
Conduct regular customer visits to understand operations, discover needs, and influence buying decisions.
Prepare strategic account plans, identify targets, and forecast future revenue opportunities.
Sales Execution
Prepare and deliver presentations, proposals, and product demonstrations.
Create quotes independently or in collaboration with inside sales.
Work closely with the RPM team to move deals through the pipeline and ensure every effort is made to close.
Achieve monthly sales and gross profit targets.
Record all activities, opportunities, and customer data in HubSpot CRM.
Customer Relationship Leadership
Resolve customer concerns with professionalism and urgency.
Build long-term relationships that position RPM as a strategic partner—not just a supplier.
Maintain a positive, solutions-oriented approach when engaging with internal teams and customers.
Professional Standards
Uphold RPM’s core values in all interactions.
Demonstrate strong self-motivation, time management, and ownership of results.
Keep an organized, efficient workspace.
Participate in weekly one-on-ones, team meetings, and quarterly business reviews.
Desired Skills & Experience
Post-secondary education (Sales, Marketing, Technical disciplines preferred).
Minimum 2 years in industrial or technical sales.
Strong verbal and written communication.
Comfortable working with Engineers, Mechanical Designers, and Purchasing teams.
Ability to read drawings/specifications.
Proven ability to set goals, manage priorities, and persist through challenges.
Skilled in persuasion, negotiation, and relationship building.
Proficient in MS Office and CRM systems (HubSpot experience an asset).
Strong presentation and proposal development skills.
Results-oriented with a high sense of ownership.
Able to work a flexible schedule, including occasional overnight travel.
Valid driver’s license with clean driving record.
Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year
Work Location: In person
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