Customer Service Sales Associate - Full Time

We are looking for dedicated, people-oriented Customer Service Sales Associates to join us in our commitment to delivering memorable customer experiences and ensuring every customer and prospective client feels valued and well supported.

In this role, you will play a key part in shaping customer interactions while developing valuable professional skills through our industry-leading training and ongoing coaching. You will be part of a supportive, high-energy team that is truly invested in your growth, performance, and long-term success.

We are now expanding our key divisions and hiring multiple associates for this role! This growth brings exciting opportunities for internal advancement, with clear pathways into next-level roles! We welcome applications from individuals who are motivated and ready to take the next step in their careers.

Responsibilities of the Customer Service Sales Associates:

Engage with customers and prospective clients through genuine and personalised approach

Take the time to understand each individual’s needs, building rapport and establishing genuine, trust-based relationships

Run down available products and services with clarity and confidence, ensuring customers feel informed and comfortable in their decisions

Deliver a customer experience that reflects care, professionalism, and attention to detail at every stage of the interaction

Encourage repeat business through positive experience throughout the purchasing process

Stay informed on product knowledge, industry trends, and best practices through ongoing training and mentorship

Contribute to a positive team culture by maintaining a high level of energy, accountability, and collaboration

What You Can Expect:

Competitive compensation packages with performance-based incentives and retention bonuses

Company-provided tools and resources to support your day-to-day success (technology, materials, and branded assets)

Annual company-sponsored retreats

Opportunities to attend networking events, industry conferences, and professional development workshops

Clear, structured pathways for career advancement

Access to ongoing training, leadership development, and personalized mentorship tailored to your growth

A leadership team that is actively invested in your success, offering continuous guidance, open communication, and support whenever needed

A positive and engaging office culture built through team-building activities, collaboration, and meaningful team connections

Recognition programs, performance-based incentives, and rewards

Who You Are:

Previous experience in customer-facing or people-oriented roles is an asset, but not required

Available to work full-time, including weekends and some holidays

Naturally engaging and comfortable speaking with a wide range of people

Attentive listener with the ability to understand needs and respond thoughtfully

Adaptable and open to learning in a fast-paced, growth-focused environment

Self-motivated with a strong sense of responsibility and follow-through

Positive, professional, and solution-oriented in your approach

Comfortable working both independently and as part of a collaborative team

Joining our team means becoming part of a company that holds itself to a high standard, both in how we serve our customers and how we support our people. Every interaction matters, and every individual contributes to the larger vision. If you are ready to grow within a role that combines professionalism, purpose, and opportunity, we look forward to learning more about you!

Job Type: Full-time

Pay: $775.00-$1,150.00 per week

Location:

Edmonton, AB (preferred)

Work Location: In person