Wireless Sales Associate

Job Overview

We are seeking a dynamic and customer-focused Wireless Retail Sales Associate (Full Time) to join our team for our Value Mobile Store in Westdale Mall

In this role, you will be the face of our store, providing exceptional service and expert product knowledge to our diverse clientele.

The ideal candidate must possess strong communication skills, a passion for retail sales, and the ability to engage customers through effective merchandising and product demonstrations.

Added advantage to have an experience in Technology sales or Wireless Sales.

Responsibilities

Greet customers warmly and assist them in finding products that meet their needs

Sell wireless products and plans. Best describe them to the customer and explain features to educate customers on our offerings

Assess customer needs with respect to the purchase of wireless products, billing inquiries, and equipment/technical challenges

Upsell additional products or services to maximize sales opportunities

Manage point-of-sale (POS) transactions accurately, including cash handling and processing payments

Maintain organized merchandise displays and ensure shelves are stocked appropriately

Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience

Utilize strong communication skills to engage with diverse customers

Manage time effectively to handle multiple customers during busy periods

Assist with inventory management and merchandising tasks as needed

Ability to stay current with changes in offers/promotions, new products, services and policies to maintain high level product knowledge and services

Providing exceptional customer support to both current and prospective clients

Receive and manage the inventory processes

Review Sales reports on a daily basis

Any other duties as may be assigned by Management

Qualifications

Previous retail sales experience preferred; familiarity with merchandising, POS systems, and cashiering is a plus

Strong communication skills in English

Knowledge of technology products or experience in technology sales is advantageous

Ability to perform basic math accurately for transactions and inventory counts

Excellent organizational skills with attention to detail in product displays and stock management

Customer service-oriented mindset with a friendly, professional demeanor

Strong time management skills to prioritize tasks efficiently during shifts

Ability to handle multiple responsibilities simultaneously while maintaining professionalism

Experience in product demos, upselling techniques, and technical sales is beneficial

Join our team as a Retail Sales Associate to deliver outstanding service, drive sales success, and create memorable shopping experiences for our customers.

Pay: $17.60-$18.00 per hour

Benefits:

Store discount

Work Location: In person