Law Enforcement Response Specialist (m/w/d)

About Ideawise

We build purpose-driven, evidence-based ventures that create long-term impact. Our mission is to transform strong ideas into scalable businesses through structured validation, data-driven decision-making, and continuous iteration.

We operate with decentralized structures, enabling teams to take ownership while working within clear frameworks and shared principles.

What We Do

We develop ventures from concept to scale, combining operational excellence with modern technology and structured processes. Our approach integrates data, automation, and AI-supported workflows to ensure consistency, transparency, and scalability.

About Legal Affairs and the Legal Affairs Team

The Legal Affairs team ensures that all regulatory and legal obligations are fulfilled in a structured, reliable, and auditable manner.

A key focus lies on handling requests from law enforcement authorities and regulatory bodies, particularly within the framework of European regulations such as the Digital Services Act (DSA).

The team operates in a remote-first setup with optional presence in Berlin and collaborates closely with cross-functional stakeholders.

Who We’re Looking For

We are looking for a Law Enforcement Response Specialist who is responsible for processing and responding to law enforcement and regulatory requests in a legally compliant, structured, and timely manner.

The role requires the ability to:

analyze structured and unstructured information

make well-founded decisions based on available facts

document outcomes in a traceable and audit-ready way

You will work within clearly defined processes and contribute to their continuous improvement.

Key Traits for Success

Success in this role is defined by observable work behaviors:

You handle sensitive cases with a high level of responsibility and consistency

You structure information clearly and make decisions based on defined criteria

You communicate factual content precisely and appropriately for different audiences

You manage time-sensitive tasks by setting clear priorities

You maintain consistent decision quality when working with challenging content

You contribute to improving processes, documentation, and workflows

What You’ll Own & Drive

Process and respond to requests from law enforcement authorities and regulatory bodies in accordance with applicable laws

Assess cases within the framework of the Digital Services Act (DSA) and related regulations

Identify legal obligations and ensure appropriate escalation of relevant cases

Manage time-sensitive cases related to illegal content and platform safety

Create complete, accurate, and audit-ready documentation of all cases and decisions

Collaborate with Legal, Customer Support, Technical, and Compliance teams

Support regulatory reporting and transparency processes

Identify and implement improvements in workflows and documentation standards

Use AI-supported tools to support structured analysis and documentation

Handle sensitive content strictly within defined processes and professional standards

What You Need to Succeed

Experience in Trust & Safety, Compliance, Legal Operations, or a comparable field

Understanding of online platforms and regulatory environments

Ability to assess complex situations based on available information and defined criteria

Structured, detail-oriented, and reliable working style

Strong written and verbal communication skills

Mandatory: German/English B2–C2 (required for professional communication)

Experience working with structured documentation and case handling processes

Experience with digital tools (e.g. case management systems)

Practical experience using AI tools (e.g. ChatGPT, Claude) is an advantage

Police clearance certificate (required upon hiring, where legally permissible and relevant for the role)

Bonus Points

Knowledge of the Digital Services Act (DSA) or similar regulations

Experience working with law enforcement or regulatory authorities

Experience in platform moderation, Trust & Safety, or online compliance

Experience handling escalations or complex case scenarios

Familiarity with AI-supported workflows in operational or legal contexts

Experience in cross-functional collaboration environments

Ability to understand technical aspects of platform-related issues

What’s In It for You

Work on legally relevant and high-impact topics in platform safety

Contribute to structured decision-making processes in a regulated environment

Take ownership of clearly defined responsibilities

Work in a remote-friendly and flexible setup

Develop expertise in regulatory frameworks and compliance operations

Work with modern tools and structured workflows

Be part of an international, cross-functional team

How to Apply

Please submit your CV and a short motivation outlining:

your relevant experience

your approach to structured decision-making

your experience handling complex or sensitive topics in a professional context

Equal Opportunity Statement

This position is open to all genders (m/f/d).

We are committed to equal opportunity hiring in accordance with applicable laws. All qualified applicants will be considered without regard to gender, gender identity, nationality, ethnic origin, religion or belief, disability, age, or sexual orientation.

Selection decisions are based exclusively on professional qualifications, relevant experience, and the ability to perform the responsibilities of the role.