Administrative Support Associate

Title: Administrative Support Associate

Employee Classification: Clerical & Secretarial

Institution: TCAT-Jackson

Department: Office of the President

Campus Location: TCAT Jackson

Job Summary

Greet internal and external customers (in-person and by phone) in a professional manner.

Assist with institutional and programmatic accreditations. Prepare and maintain office records, including meeting agendas and minutes, reports, official documents, and accreditation materials.

Facilitate various meetings and functions within the college, as needed.

Assist in planning, implementing, and supporting the institution’s accessibility initiatives by ensuring compliance with applicable accessibility standards for all students, staff, and visitors.

Serve as the designated backup for Human Resources and Payroll functions, providing support in the administration of HR processes and payroll activities as needed.

Coordinate travel, including airline and hotel booking, itinerary, prepare reimbursement forms, maintain institutional credit cards related to travel, and registration when needed.

Assist with preparing agency reports using PowerPoint, Excel, and Word as needed.

Perform general office duties: Type and proof correspondence, reports, tables, charts, academic manuscripts, brochures, and other business materials as needed; make copies, assemble, collate, staple, or bind materials as required; distribute mail; prepare office supply requests.

Assist with special projects, including development and tracking. Coordinate special events as needed. Maintain administrative Outlook calendars as needed.

Schedule and track facility usage by maintaining Facility Usage Calendar. Coordinate with facilities and IT staff to ensure resources are available when space is reserved.

Maintain office supplies inventory, submit requisitions for purchase, and receipts related to purchase orders in the TBR eProcurement system.

All other duties as assigned by the President and Vice President of Instruction and Institutional Effectiveness

Job Duties

Minimum Qualifications

Associate degree required, Bachelor’s degree preferred.

Minimum five (5) years’ of working experience in an office setting.

Preferred Qualifications

Knowledge, Skills, and Abilities

Must have strong interpersonal skills, pleasant demeanor, and professionalism with coworkers, students, and the public.

Display high effort, dedication, and commitment toward work; operate utilizing the efficient and organizational structure while demonstrating trustworthiness and responsible behavior.

Advanced proficiency in PowerPoint, Excel, and Word required.

Some travel may be required.

Physical Demands / Working Conditions

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