Educational Travel Agency Project Manager (Japan Programs)

仕事内容:

We are looking for a highly organized, detail-oriented professional with strong problem-solving skills and a customer-focused mindset to join our team as a Project Manager that must be living in and based in Japan. In this remote job role, you will be responsible for the operations and sales support stages of the trip planning process. From managing client inquiries, coordinating with travel agent vendors in Japan, and utilizing common usage applications such as Microsoft 365 and CRM systems. Your primary goal will be to win deals, ensure smooth travel operations, and deliver exceptional customer service to our clients. This is a client facing position.

アピールポイント:

Real Asia, a US based company, helps K-12 schools, colleges and MBA programs across the US conduct short term faculty led study trips throughout Asia including China, Taiwan, Hong Kong, Singapore, Malaysia, Vietnam, Korea, Thailand, and Japan. Our clients include many top ranked universities and K-12 schools.

Website: https://www.realasia.travel

求める人材:

Coordinate with vendors in Japan to gather quotes, negotiate rates, and secure travel arrangements.

Utilize Microsoft Excel to organize and analyze detailed travel quotation process, bookings data, including expenses, itineraries, and client data & preferences.

Create professional documents, presentations, and reports using Microsoft Word and PowerPoint.

Effectively utilize CRM systems to manage client information, track interactions, and maintain accurate records.

Collaborate with internal teams, such as sales and marketing, to achieve company business objectives and goals.

Stay updated on industry trends, regulations, and best practices to provide informed recommendations to clients.

勤務時間・曜日:

Job is remote, typical work hours are 8 am - 4 pm with occasional weekly meetings as early at 6:30 or 7 am up to twice a week only. We do not provide a work visa for Japan.

休暇・休日:

Experience in travel operations, customer service, or a related field.

Background in sales and service

Experience living, working, or traveling in Japan and most importantly currently living in Japan.

Excellent organizational and time management skills.

Strong attention to detail and accuracy in data management.

Proficiency in Microsoft 365 (Teams, Excel, Word, PowerPoint).

Experience with use of CRM platforms (Nutshell.com) and task management software (Monday.com).

Exceptional communication skills, both written and verbal.

Ability to work remotely, independently, and collaboratively within a team.

Ability to work in a cloud-based environment.

Ability to adapt to changing priorities and work in a fast-paced environment.

Must be confident communicating with U.S.-based clients in English via email, phone, and virtual platforms such as Microsoft Teamss & Zoom

Flexible, discreet, and trustworthy

Experienced in supplier communication, customer interaction, and understanding Asian American culture

Willing to travel anywhere in Japan.

勤務地:

Full time remote work, but may require visiting clients that arive to Japan from time to time.

給与:

Salary is fixed with opportunities to increase pay over time with experience.

待遇・福利厚生:

Since we are a US based remote company we do not cover local labor and health insurance.

その他:

Remote interview

Start dateJuly 15, 2026

Job Type: Full-time

Pay: 350,000円 - 400,000円 per month

Average number of scheduled working hours (monthly): 160 hour(s)

Language:

English & Fluent Japanese (Required)

Mandarin Chinese (Preferred)

Location:

東京都 港区 (Preferred)