Supply Chain Manager

Role Summary:

We are seeking a detail-oriented and proactive Operations Personnel to join our team.

The ideal candidate will be responsible for ensuring the freight forwarding,

Warehousing, inventory and order fulfilment of our smart devices business. This role is

crucial in enhancing the user experience and maintaining high levels of customer

satisfaction.

Key Responsibilities:

1. Procurement & Freight forwarding:

Coordinate with the manufacturing partners to ensure the items are safely and

e iciently imported

Monitor and proactively solve for bottlenecks to ensure shipments are imported

in the least possible timeline

Coordinate with freight forwarders for customs clearance and delivery

2. Warehousing & Inventory management:

Ensure timely GRN and Credit notes for returns

Ensure the inventory is distributed and available across all major channels of

Online, Marketplaces and O line to maximise sale

Responsible for process improvement to reduce inventory loss and pilferage

3. Order fulfilment & Logistics:

Coordinate with the logistics team to ensure timely dispatch and delivery of

products to customers

Monitor delivery schedules and proactively address any potential delays.

Maintain accurate records of shipments and delivery status across all the

channels

4. Returns & Replacements:

Ensure Replacement and returns deliveries on time

Manage Repair and Refurbishment of faulty products

5. Operational E iciency:

Streamline processes to improve operational e iciency and reduce delivery

times.

Develop and implement industry best practices to improve e iciency and reduce

costs

Monitor key performance indicators (KPIs) to assess and improve operational

performance.

Expectation:

Bachelor’s degree in Engineering or MBA

Minimum of 4 years of work experience in operations, logistics, warehousing or

supply chain related roles, preferably within the technology or consumer

electronics sector.

Strong organizational and multitasking skills.

Excellent problem-solving and communication skills.

Ability to work e ectively under pressure and meet tight deadlines.

Proficiency in using MS O ice, logistics and project management software.

Customer-focused mindset with a commitment to delivering high-quality

service.

Pay: ₹80,528.83 - ₹130,636.08 per month

Benefits:

Paid time off

Provident Fund

Experience:

Supply chain management: 5 years (Preferred)

Inventory management: 5 years (Preferred)

Logistics: 5 years (Preferred)

Location:

Bangalore City, Bengaluru, Karnataka (Preferred)

Work Location: In person