Senior Project Manager

Company Summary

Irth Solutions is a software product company building cutting-edge technology platforms that continuously set industry benchmarks. With a strong product culture, collaborative environment, and high growth potential, Irth offers an exciting opportunity to work on modern, enterprise-scale data platforms.

Job Summary

As Senior Project Manager on the Irth EDO team, you would be responsible for planning and overseeing multiple customer projects to ensure that they are completed in a timely fashion and within budget and scope. You will plan and designate project resources, monitor progress and keep stakeholders updated in a timely manner. Your main goal would be to create and manage projects to successful completion - from initiation, through delivery, to closure, meeting all customer expectations and outcomes. Ideal candidates would possess broad experience in handling difficult or sensitive situations, in a professional, timely, and thorough manner. Qualified candidates are self-starters and highly motivated to provide excellent customer service.

Requirements

What You’ll Do

Lead and manage complex programs and projects to ensure successful customer deployment and adoption of Irth’s platform

Manage and communicate deliverables, risks, project timeline, ROI, and issues

Act as a liaison between Irth’s customers and internal teams to ensure smooth project completion and success

Communicate professionally and succinctly while following Standard Operating Procedures (SOP)

Ensure internal processes and client-facing documents are current and in support of corporate goals

Predict resources needed to reach objectives and manage resources in an effective and efficient manner; identify and bring in resources as required for quick response to client issues raised during the implementation phase

Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress

Manage overall customer relationship and satisfaction during all phases of

Skills & Experience

Required:

5-8 years’ experience managing projects in customer-facing implementation roles (remote and onsite) in a technology organization

Proven track record of working with external customers, as well as with key internal partner teams including Sales, Engineering, and Product Management

Excellent customer engagement, presentation, and communication skills

Solid organizational skills and multi-tasking skills, attention to detail, and ability to adapt to process in a quick changing environment; ability to manage multiple projects with multiple resources

Experience handling escalations at all levels

A strong understanding of project financials, revenue, cost, and margin is required

Strong familiarity with project management software tools, methodologies, and best practices

Experience with creating, maintaining and following a repeatable project methodology

Willing to work during US Eastern time every day.

EDUCATION

Bachelor’s or master’s degree in computer science, Software Engineering, or a related field, or equivalent professional experience.

Benefits

WHAT IS IN IT FOR YOU

Being an integral part of a dynamic, growing company that is well respected in its industry.

Competitive pay based on experience.