Senior Channel Programs & Operations Manager
About the role
Do you thrive on driving partner programs, enablement, and operational excellence?
Do you like collaborating across teams to deliver success for partners and customers?
Be Part of Our Growing Global Partner Team
The Akamai Partner Program Team supports global partners, fostering growth and advancing Akamai's market objectives. This role involves scaling, operating, and enhancing distributor and reseller partner programs as a Senior Channel Programs & Operations Manager.
Help us achieve our goals
Cloud Computing is a key growth focus within our partner ecosystem. This position ensures governance, structure, and execution excellence for cloud partner enablement. Responsibilities include designing and implementing a comprehensive cloud partner journey from inception. This role requires hyperscaler expertise and exceptional cross-functional coordination abilities. You will define processes for onboarding, certifying, and scaling cloud partners on a global scale.
As a Senior Channel Programs & Ops Manager, you will be responsible for:
Designing the governance model for cloud partner enablement programs globally.
Building end-to-end cloud certification and onboarding journeys tailored to partner needs.
Orchestrating cross-functional teams across Product, Sales, Services, and Marketing..
Establishing scalable processes supporting cloud GTM motions and partner growth
Defining operational frameworks ensuring clarity, accountability, and execution discipline.
Measuring program performance and driving continuous improvement through data insights.
Do what you love
To be successful in this role you will:
Have a Bachelor's Degree or High School Diploma or equivalent professional background.
Have 8+ years of experience in channel programs, cloud enablement, or partner operations
Have experience with hyperscaler ecosystems and cloud marketplace dynamics comprehensively.
Have experience designing partner journeys in complex cloud environments.
Work independently while influencing senior stakeholders across functions.
Leverage data and metrics to ensure accountability while delivering measurable impact on business outcomes.
Questions about this role
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What's the typical salary for Operations in India?
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