Managing Consultant - Enterprise Risk Advisory 4D

Managing Consultant- ERC

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Senior Manager - T&E

In this role, you’ll be performing audits of expense reports in auditing tool.

Responsibilities

Identify and escalate critical incidents with a strong sense of urgency and ownership

Provide updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.

Use CONCUR skills to trouble-shoot configuration issues – (Preferable)

Collaborate with various cross-functional teams to resolve the issues

Handle customer requests within the prescribed SLA. Able to work in a competitive environment, meet the KPIs productivity quality and provide customer satisfaction

Qualifications we seek in you!

Minimum Qualification / skills

Graduate/Post Graduate degree

Familiarity with the Oversight tool and its features, such as real-time expense monitoring and AI-powered insights

Ability to work with data analytics tools to identify trends, risks, and non-compliance

Knowledge of compliance requirements and ability to set up filters for suspicious transactions through Oversight tool.

Strong attention to detail to spot discrepancies, duplicate claims, or fraudulent activities

Developing strategies to enhance efficiency and prevent future issues

Awareness of industry-specific risks and regulatory requirements

Preferred Qualification / skills

Understanding of basic knowledge on processes around Travel and Expense process i.e., CONCUR, T&E audits, statement reconciliation, dispute resolution, Delinquencies, terminations, Service NOW

Excellent communication skills over phone, email, and chat

Proactive problem solving, analytical mindset, and customer-centric approach

MS office tools like Excel, SNOW, and Outlook

Good team player

Flexible

Positive Attitude

Understands Travel and Expense process functionality and capabilities

Qualifications

Bachelors - Economics, Bachelors - Finance, Bachelors - Statistics, Masters - Business Administration, Masters - Risk Management

Certifications

Certified Fraud Examiner (CFE) - ACFEACFE, CISA - ISACA – Information Systems Audit and Control AssociationISACA – Information Systems Audit and Control Association, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft

Required Skills

Artificial Intelligence (AI), Data Literacy, Executive Presence, Information Security, Program Management, Risk Management, Storytelling

Language

English (Required), English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Enterprise Risk Advisory

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter

Make an impact – Help global enterprises solve business challenges that matter

Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.