Técnico de operativa

Europcar Mobility Group

At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

Join Our Team as a Station Fleet Supervisor I – Lead, Manage, and Optimize Fleet Operations!

Are you an experienced leader with a passion for managing fleet operations? We are looking for a highly skilled Station Fleet Supervisor I to oversee the day-to-day operations of our vehicle fleet within a small or medium-sized station, ensuring vehicle availability, timely maintenance, and efficient coordination of rentals and returns. As part of our Network & Stations team within the broader Operations function, you will supervise fleet operations staff and support operational performance, service quality, and cost control initiatives while maintaining effective relationships with local service providers and vendors.

Key Responsibilities:

Join Our Team as a Station Fleet Manager Lead Manage and Optimize Fleet Operations

Are you an experienced leader with a passion for managing fleet operations We are looking for a highly skilled Station Fleet Manager to oversee both the strategic and daytoday management of our fleet ensuring efficient operations timely maintenance and excellent service delivery for our customers As the Station Fleet Manager you will be responsible for longterm planning and daily oversight of fleet operations including the garage and outsourced teams Your goal is to ensure costeffective operations while maintaining the highest standards of service and achieving station business development targets

Key Responsibilities

1 Human Management

Lead and develop fleet staff including hikers and maintenance agents to meet performance goals aligned with station targets and company values

Train staff to deliver excellent customer service while ensuring adherence to company procedures and service level agreements

Conduct and log safety meetings with fleet staff to ensure compliance with safety protocols

2 Daily Fleet Operations

Oversee the timely repair and servicing of vehicles according to company and manufacturer guidelines

Review reservations returns and fleet status daily to maintain operational efficiency

Manage the damage assessment process ensuring proper documentation and approvals are in place

Continuously seek process improvements to optimize vehicle servicing infleet preparation and disposal

Provide monthly reports on mechanic productivity attendance and inventory usage for consumables tires and parts

3 Internal and External Relations

Communicate and coordinate with external personnel including Return Service and Ready Line agents to maintain smooth operational flow

Maintain b relationships with local OEM dealerships service providers and external vendors

Collaborate with the General Manager Operations Managers and other team members to provide updates on fleet status and operational insights

Manage collision repairs by liaising with vendors monitoring repair timelines and ensuring timely updates from repair shops

What We’re Looking For:

Proven experience in fleet management or a similar leadership role, ideally within a small or medium-sized station environment.

Strong leadership skills with the ability to manage, motivate, and develop a team.

Excellent organizational and communication skills with a focus on operational efficiency and customer service.

Attention to detail and a proactive approach to problem-solving, particularly in managing vehicle repairs and inventory.

Ability to build and maintain effective relationships with local service providers, vendors, and internal teams.

Commitment to upholding safety standards and company procedures.

Ideal Experience

Previous experience supervising fleet operations staff in a transportation, rental, or logistics environment.

Demonstrated success in managing day-to-day fleet operations, including vehicle maintenance, rentals, and returns.

Experience coordinating with external vendors and service providers.

Track record of implementing process improvements and cost control initiatives.

Familiarity with safety protocols and compliance requirements.

Skills & Competencies

Leadership and team development

Operational planning and execution

Strong communication and interpersonal skills

Problem-solving and decision-making

Vendor and relationship management

Attention to detail and organizational skills

Proficiency in reporting and data analysis

Why Join Us?

Lead a dedicated team and optimize fleet operations in a dynamic, fast-paced environment. Play a key role in driving the success of our station’s fleet management and service delivery. Enjoy opportunities for growth and professional development within a supportive company culture. Make a direct impact on operational performance, service quality, and customer satisfaction. If you’re ready to take on a leadership role and drive the success of our fleet operations, apply today!

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com