Applications Lead, Property Technology

Join Our Team at The Douglaston Companies

What we are looking for:

At The Douglaston Companies, collaboration is at the heart of everything we do. We believe that great ideas come from working together, sharing perspectives, and supporting one another to achieve common goals. We’re excited to announce an opportunity for an Applications Lead, Property Technology to join our dynamic team. In this role you will own and evolve our Yardi platform and broader property management technology ecosystem across our Clinton Management portfolios. In addition to day-to-day platform administration and support, this role is a key driver of an active, multi-module Yardi expansion roadmap, including evaluating, implementing, and onboarding new capabilities as the organization continues to modernize and consolidate its property technology stack. You will work closely with IT leadership, property management, accounting, and vendor partners to ensure platform stability, integration health, and successful delivery of new initiatives.

Why Choose The Douglaston Companies?

Continuous Learning and Development: Your growth matters to us. We offer ongoing professional development through in-person and virtual training programs designed to sharpen your skills and help you thrive.

Community Commitment: We don’t just build properties—we build communities. Our team actively gives back, creating meaningful impact and building a better tomorrow, together.

Career Advancement: This isn’t just a job, it’s a career. We invest in your personal and professional growth because we know that when our people succeed, we all succeed.

Back to the role:

What you will do:

Application Ownership & Administration

Serve as the primary owner of Yardi and the property management application ecosystem

Manage system configuration, security, user access, and governance standards

Maintain system documentation, configurations, and audit-ready controls

Ensure application stability and reliability for critical business processes including leasing, resident services, and financial operations

Platform Expansion & Implementation

Lead the evaluation, planning, and end-to-end implementation of new Yardi modules including requirements gathering, configuration, testing, and go-live support, in partnership with property management and accounting stakeholders

Manage implementation sequencing and prioritization across concurrent module deployments

Serve as the internal subject matter expert on incoming Yardi modules and AI-driven capabilities, including CRM IQ, Chat IQ, Forecast IQ, Asset IQ, and emerging tools as the platform evolves

Partner with Yardi account management and implementation teams to drive successful delivery and hold vendors accountable to timelines and outcomes

Integrations & Data Flow

Own and actively manage integrations between Yardi and third-party platforms, ensuring reliable data flow, consistency, and synchronization across systems

Troubleshoot integration failures, coordinate with vendors, and implement long-term fixes

User Support & Escalation Management

Serve as the escalation point (Tier 2/3) for complex application issues across the property technology stack

Partner with outsourced helpdesk and internal IT teams to ensure efficient triage and resolution of Level 1 issues

Own root cause analysis for recurring issues and drive long-term resolution through system, process, or configuration changes

Collaborate with Technology Enablement on identifying opportunities to reduce support volume through improved processes and user adoption

Reporting & Data Support

Maintain and enhance Yardi reporting capabilities to support financial, operational, and executive reporting needs

Use SQL and reporting tools to investigate and resolve data issues

Ensure data accuracy, consistency, and usability across systems

What you should have:

Bachelor’s degree in information systems or computer science

7+ years in property technology or enterprise application administration in a property management or real estate environment

5+ years hands-on Yardi Voyager experience with demonstrated depth across core modules including leasing and financial operations

Proficiency in SQL for reporting, data investigation, and integration troubleshooting

Demonstrated experience leading application implementations or module rollouts, including requirements gathering, configuration, testing, and go-live support

Experience managing third-party integrations and data flows across enterprise platforms

Experience supporting multiple entities or a multi-portfolio environment with distinct operational and reporting requirements

Strong organizational, cross-functional collaboration, and communication skills with the ability to work effectively with both technical and non-technical stakeholders

Preferred Qualifications:

Hands-on experience with Yardi AI-driven modules including CRM IQ, Chat IQ, Forecast IQ, or Asset IQ

Familiarity with Yardi Virtuoso or other AI-assisted platform capabilities

Experience with Procure to Pay or Concierge IQ modules

Exposure to construction or mixed-use real estate environments spanning both residential and development operations

Project management certification or equivalent experience

Salary Range:

The pay range for this role is $110,000 to $140,000 annually. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

Benefits:

Health benefits package including medical, dental & vision plans

Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life insurance (basic- with option to purchase more); paid leave & disability programs.

Pet insurance for our furry family

Mental health resources, such as counseling, are available to our team members

Time off- Paid Vacation time, Paid Holidays, Paid Sick days

Employee Referral Program

Tuition & certification Reimbursement

Hybrid work schedule with 4 days in office and 1 day remote (subject to your work location and role).

Ask our recruiting team for more information!

Our Companies

Since 1979, The Douglaston Companies have been at the forefront of building some of the most exciting, transformative projects in New York City and beyond. Comprised of three vertically integrated companies, The Douglaston Companies lead projects through the complete lifecycle, from development to construction, and property management. Together, the companies have brought more than 15,000 apartments to fruition and completed more than $4 Billion of development. Throughout every project we build and manage, The Douglaston Companies remain committed to founder Jeffrey Levine’s original vision: to revitalize and grow neighborhoods one building, one block, one community at a time.

Douglaston Development: The driving force of our organization, Douglaston Development spearheads property acquisition and development strategies, while fostering relationships with stakeholders and working closely with communities to develop best-in-class properties.

Levine Builders: Our construction management arm leads everything from pre-construction and construction management to final commissioning and close out, bringing the company's projects to fruition.

Clinton Management: Clinton Management provides comprehensive property management services for developments completed by Douglaston Development and constructed by Levine Builders. Clinton oversees our diverse portfolio of moderate-income housing, luxury apartments, commercial, and retail properties

If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative, and innovative professionals. We want you!