Communications & Engagement Technology Specialist

Overview:

Are you a Communications & Engagement Technology Specialist looking to make a meaningful impact by connecting people and strengthening communication across an organization?

Immanuel Communities is seeking a Communications & Engagement Technology Specialist to join our team at our Home Office located at 1044 North 115th Street, Omaha, NE 68154.

In this unique role, you’ll help shape how we communicate across our organization—combining strategy, technology, and engagement to support our employees, residents, and communities.

Pay is based on experience, certifications, skills, and education.

Best in Class Benefits can be found at Immanuel:

HEALTH: Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA)

LIFE INSURANCE: Employer Paid Life Insurance

TIME OFF: Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year

RETIREMENT: 401K with employer match

WELLNESS: Wellness Program and Employee Assistance Program

GROWTH AND DEVELOPMENT: Advancement opportunities (as appropriate) – we look to grow from within our organization, Education Assistance Program – we invest up to $5,250 per year for education assistance paid up front

Plus many more benefits!

Job Duties & Skills Required:

What You Will Do

KEY RESPONSIBILITIES

Key Areas

Key Responsibilities and Duties of the Job

Organizational Communications Strategy & Leadership

Establish and lead the organization’s communication vision, ensuring alignment between strategy, leadership messaging, culture, and enterprise priorities.

Develop and execute a comprehensive enterprise communications strategy that advances organizational clarity, alignment, engagement, and culture.

Serve as the strategic architect and steward of executive communications, ensuring leadership messaging is aligned, compelling, and values-driven.

Direct enterprise-wide internal communications initiatives that reinforce strategic objectives and strengthen organizational cohesion.

Design and implement integrated communication plans for major initiatives, change efforts, leadership transitions, and enterprise announcements.

Establish standards for voice, tone, messaging governance, and executive presence across the organization.

Act as a trusted advisor to executive and senior leaders, providing strategic counsel on messaging, audience engagement, and reputation management.

Oversee enterprise communication planning and calendar governance to ensure coordinated, timely, and aligned messaging.

Provide leadership during crisis or high-impact situations, ensuring transparent, timely, and reputation-conscious communication.

Engagement Technology Strategy & Platform Leadership

Own and optimize the engagement technology ecosystem that enables communication, connection, and collaboration across the organization.

Serve as the executive owner and strategic steward of engagement and communication platforms connecting employees, residents, and participants.

Develop and lead a multi-year engagement technology roadmap aligned with organizational priorities and communication strategy.

Drive enterprise-wide adoption and utilization through structured enablement, leader accountability, and change management practices.

Establish governance standards and ensure platform integrity, appropriate access, content quality, and compliance.

Oversee implementations, upgrades, integrations, and feature rollouts to ensure seamless execution and user experience.

Design and deliver comprehensive training and onboarding strategies that promote confident and effective platform use.

Monitor platform performance, usage trends, and analytics to measure engagement impact and inform continuous improvement.

Cultivate strategic vendor partnerships, ensuring performance excellence, innovation, and value realization.

Organizational Engagement & Change Leadership

Align enterprise communication strategies with engagement technologies to support major organizational initiatives and transformation efforts.

Lead change management strategies related to communication tools, platforms, and engagement practices, incorporating readiness, stakeholder alignment, and reinforcement planning.

Partner with executive and operational leaders to strengthen adoption of new communication approaches and digital tools.

Architect integrated engagement strategies that intentionally leverage technology to drive connection, transparency, and collaboration.

Identify and champion innovative opportunities to enhance employee, resident, and participant engagement through digital solutions.

Establish feedback mechanisms and engagement metrics to measure effectiveness and continuously refine strategies.

Ensure communication tools and practices foster a connected, informed, and aligned culture across communities, centers, and corporate teams.

Other

Performs other duties as assigned or requested.

QUALIFICATIONS

Education-

Bachelor’s degree in Communications, Marketing, Organizational Leadership, Technology Management, or related field is required.

Equivalent years of experience may substitute for education requirement.

Experience-

Five (5) years of experience in communications, digital engagement platforms, or organizational communication strategy.

Experience supporting executive-level communications.

Experience leading enterprise communication or collaboration platforms.

Experience driving technology adoption and training initiatives.

Equivalent years of education may substitute for experience requirement.

KSA- Knowledge Skills and Abilities-

Excellent communication skills, both written and verbal.

Strong project management and change management capabilities.

Experience working with cross-functional leadership teams.

Ability to translate complex technology capabilities into practical organizational solutions.

Superior writing and editing skills; ability to communicate clearly and effectively across a variety of formats and audiences.

Experience producing creative campaigns to engage a large global organization.

Expertise in developing content across multiple formats, including video, podcasts, and infographics.

Strong knowledge of communications delivery platforms and measurement tools.

Self-starter with the ability to manage multiple projects in a fast-paced environment.

Exceptional collaboration skills and an ability to build relationships and influence at all levels.

Ability to interpret technical information into language that is understandable by and compelling for a variety of audiences.

Immanuel:

At Immanuel, we believe that our success is built on the collective strength of our people. Here’s why you’ll thrive as part of our team:

Meaningful work: You won’t just have a job; you will have a purpose. Our Mission impacts the lives of our residents/participants and their families, one another, and our community.

Growth Opportunities: We invest in your development. Whether it’s mentorship, training, or advancement, we’re committed to your growth.

Inclusive Culture: We celebrate uniqueness and foster an environment where everyone feels valued.

Work-Life Harmony: We believe in allowing you to thrive by leveraging your passion. Achieve your best work while maintaining a healthy work-life harmony.

Total Rewards: A focus on feedback and recognition, competitive compensation, a robust benefits package, and perks beyond the basics.

Intentional Experience: We are very intentional about your employee experience, from Day One Orientation to how we onboard new managers and invest in quarterly and annual leadership training.

Join us at Immanuel and be a part of something extraordinary. Your journey starts here.

A background check and drug screen will be required prior to hire.

Applicants must be currently authorized to work in the United States on a full-time basis.