Sales & Customer Service
Skills
About the role
Lighting, furniture, and jewelry design and manufacturing company seeking expansion is looking for: Account Executive
Position Objective:
Provide personalized, clear, and timely service to IM-PG clients through various contact channels, efficiently resolving inquiries, requests, and consultations while ensuring a positive experience in every interaction.
Main Responsibilities:
Meet sales targets (monthly and by brand)
Maintain a steady flow of prospects and opportunities
Convert leads into clients
Provide professional, clear, and timely service to clients and the work team
Ensure customer satisfaction throughout the entire process
Keep the client and order database updated and organized
Ensure orders are processed correctly, from sale to delivery
Verify that order details are accurate
Keep clients informed about the status of their orders
Validate final payments and confirm details before shipping orders
Prepare quotes and invoicing (QB)
Follow commercial and operational guidelines
Position Profile:
Completed or incomplete degree in Interior Design, Industrial Design, or Business
CRM and Microsoft Office 365 proficiency
Project Management tools experience
Intermediate-advanced English (Required)
Experience with e-commerce platforms, websites, and social media for customer service and sales closing
Knowledge of invoicing software (QuickBooks) desirable
Experience in sales and customer service across multiple channels (inbound and outbound)
Post-sale follow-up and client portfolio management
Experience handling multiple brands
Experience in shipping quotes, order logistics coordination, and billing processes desirable
Advanced English proficiency (Required)
Knowledge of Microsoft Office 365, ERP systems (Odoo), Shopify, 1stDibs (desirable), Project Management (ClickUp, desirable), QuickBooks (desirable)
Glassford Moncada offers:
Monthly salary of $15,000 MXN
Variable commission structure
Weekly payments
Monday to Friday schedule, 8:00 AM – 6:00 PM (Fridays until 4:00 PM)
Paid afternoon off on your birthday
Growth opportunities
Legally required benefits
Punctuality bonus
Option for indefinite contract
Central work location (Zapopan Centro)
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: $15,000.00 al mes
Questions about this role
How do I apply to this Sales & Customer Service role at Glassford Moncada Sa de Cv?
Click "Apply with AI Applyd" above. We auto-fill the application from your resume and answer screening questions in seconds. No copy and paste, no juggling tabs.
What's the typical salary for Sales in your country?
Compensation varies by seniority, employer size, and location. When this listing publishes a salary band you'll see it in the badge row above the description.
How fast does AI Applyd auto-apply?
Most applications complete in under 90 seconds. You can track the status in your dashboard and watch the screenshot proof land the moment the application submits.
What ATS does Glassford Moncada Sa de Cv use?
AI Applyd supports Greenhouse, Lever, Ashby, Workday, iCIMS, SmartRecruiters, LinkedIn Easy Apply, and most other ATS platforms. If we can submit through the platform, we do.
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.