Operations Assistant
About the role
Operations Assistant
Company: TeamFicient
Location: Remote
Employment Type: Full-Time
Salary Range: TBD
Work Schedule:
Time Range: Between 7 AM and 7 PM CST
Working Hours: 9 hours per day (8 working hours + 1-hour break)
Days Off: TBD (2 days per week)
Why Join Us?
At TeamFicient, our team spans multiple countries and regions, and we stay connected by operating within EST, CST, and PST time zones.
Work Without Borders: Collaborate daily with experts from around the world. You’ll gain international exposure and experience that goes far beyond your local market.
Built for Remote: Our setup isn't a "work from home" experiment; it’s a fully remote culture designed for autonomy, flexibility, and trust.
Diverse Perspectives: You’ll be part of a multicultural team where different backgrounds are our greatest strength.
Grow Globally: your career on a global stage, learning how business works across different cultures and continents.
About the Role
We are seeking a highly organized and detail-oriented Operations Assistant to support day-to-day business operations, compliance activities, contract administration, invoicing processes, workforce systems, and cross-functional coordination.
This role is designed for someone who can help create structure, maintain operational consistency, support multiple departments, and ensure critical administrative and operational functions are executed effectively.
Core Responsibilities
Operations & Process Improvement
Assist in identifying, assessing, and resolving operational gaps, risks, and process inefficiencies
Support the development, documentation, implementation, and maintenance of SOPs and operational workflows
Help strengthen operational consistency across departments, locations, and projects
Assist leadership with special projects, strategic initiatives, and operational improvement efforts
Compliance & Contract Administration
Support compliance activities by maintaining required documentation, certifications, deadlines, reporting requirements, and audit preparation
Assist with contract administration, document management, compliance tracking, modifications, and performance-related records
Maintain accurate operational records and ensure documentation remains current and accessible
Financial & Administrative Support
Assist with invoicing, billing documentation, accounts receivable tracking, and operational reporting
Coordinate incoming and outgoing correspondence, document routing, and records management
Monitor office and project supply needs, coordinate procurement requests, and assist with inventory tracking
Communicate with vendors, partners, and internal stakeholders as needed
Coordination & Operational Support
Serve as a central point of coordination for internal operational workflows
Support communication between departments, project managers, field personnel, subcontractors, and leadership teams
Respond to employee, client, and operational inquiries when managers are unavailable
Maintain and improve databases, workforce management systems, and operational tracking tools
Candidate Qualifications
Must-Haves
3+ years of operations, executive assistant, administrative support, or related experience
Experience supporting compliance-driven, regulated, government-related, or contract-based environments
Strong understanding of operational documentation, process management, and administrative workflows
Experience creating, maintaining, or supporting SOPs, operational documentation, and tracking systems
Financial literacy with experience supporting invoicing, billing documentation, accounts receivable tracking, or operational reporting
Strong organizational skills with exceptional attention to detail
Excellent written and verbal English communication skills
Ability to work independently while managing multiple priorities and deadlines
Proficiency with business systems, databases, spreadsheets, and operational tracking tools
Good to Haves
Experience supporting federal contracts, government programs, or compliance-heavy organizations
Experience with workforce management systems, project tracking platforms, or operational databases
Experience coordinating across multiple locations, departments, or business units
Familiarity with audits, certifications, reporting requirements, or contract compliance processes
Experience supporting operational improvement initiatives or process documentation projects
Job Type: Full-time
Work Location: Remote
Questions about this role
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