Infrastructure Engineer

Location: Hybrid- NYC (3+ days in office required)

Type: Full-time W-2 employee, subject to a 90-day introductory period

Salary and equity commensurate with experience and performance

About The Role

Aviary is growing fast, and we're hiring our first dedicated infrastructure engineer, a hands-on role reporting directly to our CDO. You'll wear three hats: you'll write code, you'll own and maintain our infrastructure, and you'll be the technical point of contact for our enterprise customers' IT teams.

If you like building, breaking, fixing, and explaining infrastructure, and you're energized by being in the room with customers, this role is for you.

What You'll Own

Code

Write production code to build internal tooling, integrations, and infrastructure automation

Contribute to backend services where infrastructure and application code intersect

Build and maintain the integration code that connects Aviary to customer systems — including API integrations, webhook delivery, and data ingestion pipelines (e.g., SFTP file processing)

Infrastructure

Architect, build, and maintain scalable infrastructure on AWS (primary), with limited presence on GCP and Azure

Manage CI/CD pipelines (GitHub Actions), containerized workloads (Kubernetes, Docker), and infrastructure-as-code

Introduce database redundancy, multi-region hosting, and reliability improvements as we scale

Own cost, performance, and security across the stack

Customer IT

Serve as the primary technical point of contact for enterprise customers' IT teams

Lead onboarding and setup for SAML SSO, OIDC, and SFTP integrations

Answer customer IT questions on infrastructure, security, networking, and integrations

Partner with customer security teams on reviews and compliance questions

Translate customer requirements into engineering work and represent customer needs internally

What We're Looking For

2+ years of experience in a DevOps, SRE, infrastructure, or platform engineering role

Strong coding ability in at least one production language (Python, Go, TypeScript, or similar) — comfortable shipping application code, not just scripts

Deep hands-on expertise with AWS; working familiarity with GCP and/or Azure

Strong proficiency with infrastructure-as-code (Terraform or similar)

Experience with Kubernetes, Docker, and GitHub Actions in production

Hands-on experience setting up SAML SSO, OIDC, and SFTP for enterprise customers

Solid understanding of networking fundamentals (DNS, load balancing, VPCs, firewalls)

Excellent customer-facing communication — comfortable leading technical conversations with enterprise IT and security teams

Proven ability to operate as a senior IC — owning systems end-to-end with minimal oversight

Nice to Have

Prior experience in a customer-facing engineering role (solutions architect, integration engineer, sales engineer, or similar)

Experience supporting AI/ML workloads or self-hosted model infrastructure

Security or compliance experience (SOC 2, ISO 27001, HIPAA)

Background in early-stage or high-growth SaaS environments

What We Offer

Equity

Hybrid work - 3+ days in our NYC office

Health, dental, and vision coverage

Unlimited PTO

In-office meals stipend

Learning & development budget