Copywriter
About the role
About Trade
Trade is changing the way people discover and enjoy specialty coffee at home. We've built the country's largest marketplace of exceptional, independent roasters, pairing deep coffee expertise with smart personalization to help hundreds of thousands of customers find coffees they genuinely love.
Our platform connects people to 500+ freshly roasted coffees from 55+ of America's best roasters, delivered straight to their door. By making discovery easy and fun, we're opening up the world of specialty coffee to more people, while helping small, independent roasters scale and thrive. As we grow, we're building more than a marketplace—we're creating a category-defining destination for people who care deeply about what they drink every day.
About the Role
Trade is looking for a talented, voice-driven Copywriter to craft compelling words across every stage of our customer journey. Reporting to the Chief Marketing Officer, you'll bring the Trade brand to life through sharp, purposeful copy—from performance ads and email campaigns to product storytelling, editorial content, and brand moments. You'll balance creative ambition with a sharp eye for what converts, helping us grow an audience of genuinely passionate coffee lovers. This role is ideal for a writer who obsesses over the right word, understands how tone builds trust, and wants to leave a real mark on a brand people love.
What You'll Do
Write compelling copy across paid media, email, direct mail, landing pages, organic social, and more
Develop and maintain Trade's brand voice, ensuring consistency and personality across all digital and physical touchpoints
Partner with Growth to concept and produce performance-driven copy that balances brand integrity with conversion goals
Collaborate with editorial and content teams to tell the stories of our roasters, our coffees, and our community
Write copy for brand campaigns, seasonal moments, product launches, and cultural initiatives
Write copy across the product experience—including onboarding flows, quiz touchpoints, in-app messaging, and subscription communications—to ensure every customer interaction feels distinctly Trade
Work closely with our Brand Designer to ensure copy and visuals work together seamlessly
Develop scalable copy templates and frameworks that help the team move faster without sacrificing quality
Present ideas and copy clearly to cross-functional stakeholders and leadership
Stay current on cultural trends, competitive creative, and evolving best practices to keep Trade's voice fresh and relevant
Provide feedback and light editorial guidance to contractors and external partners to ensure all copy is on-brand
Who You Are
A confident, versatile writer with a distinct voice and exceptional attention to craft
Equally comfortable writing a pithy two-word tagline and a 500-word editorial piece
Fluent in the tension between brand storytelling and performance copy—and skilled at navigating both
Highly organized and able to manage multiple projects and deadlines without sacrificing quality
Collaborative and open to feedback, with a low-ego, team-first approach
Naturally curious, with a love for language, culture, and a great cup of coffee
Required Experience
3+ years of copywriting experience, preferably at a consumer-facing or DTC brand
A strong portfolio showcasing range across brand, performance, and editorial copy
Proven experience writing for paid media, email marketing, landing pages, and web
Deep understanding of tone, voice, and how copy shapes brand perception
Experience collaborating with designers to deliver cohesive creative
Comfort working with data and using performance insights to inform and improve copy
Knowledgeable about AI-search and SEO
Strong communication skills and the ability to give and receive creative feedback
Experience in startup or high-growth environments
Familiarity with subscription businesses or marketplace brands is a plus
How We Work
We're in our Midtown Manhattan office three days a week, with everyone together in person Tuesday through Thursday. Being face-to-face is core to how we operate—it allows us to move faster, solve challenges in real time, and generate new ideas through hands-on teamwork. This is the perfect environment for people who value close collaboration while building something meaningful together.
What We Offer
The chance to help grow a profitable, mission- and values-driven company alongside an experienced leadership team
The opportunity to deepen your skills and make a lasting impact as the organization scales
Ongoing mentorship and support from leadership and management
A competitive salary and unlimited vacation
$500 a year to spend on amazing coffee
Best-in-class health benefits and a 401(k)
Twice-monthly catered lunches
A pet-friendly office
Two paid days of Trade-sponsored community service each year
NYC Base Salary Range:
$80,000 – $120,000 based on experience
In addition, Trade offers comprehensive benefits, including company-paid health, dental, and vision insurance, 401(k), flexible spending account, and paid leave (including vacation time and parental leave) in accordance with applicable plans and policies.
Compensation
This Creative Designer role pays $80k-$120k/yr. Within typical range for creative designer roles in United States.
Questions about this role
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What's the typical salary for Creative Designer in United States?
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