Data Services Specialist (Production Associate)

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.

We are a global team, united by our desire to connect diverse people with common values for boldr impact.

We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY

We do our best work by being CURIOUS

We grow by remaining DYNAMIC

Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE

At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Specialist, you will play a key role in managing the operational and administrative workflows that move purchase orders from intake to shipment, ensuring accuracy, timeliness, and consistency across all stages of execution. Your core responsibilities include coordinating purchase orders with factories, managing payment workflows with Accounting, ensuring UPC and master carton compliance, and overseeing shipping setup coordination with Freight Forwarders to support on-time product release and shipment execution.

You will work cross-functionally with Planning, Accounting, factories, logistics partners, and global stakeholders to keep order, payment, and shipping workflows moving without gaps or operational friction. This role operates in a fast-paced and evolving business unit and requires a highly proactive, adaptable, and self-directed individual who can navigate ambiguity, identify operational risks, and drive execution forward with minimal oversight.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Order Intake & PO Placement

Receive order details from the Planning team, review for accuracy and completeness, and send Purchase Orders to factories within SLA

Confirm receipt of the PO at the factory and flag any discrepancies to the Production Manager

Proactively identify missing information, process gaps, or operational risks that may impact timelines and work cross-functionally to resolve them

Financial Coordination

Submit Proforma Invoices (PIs) to Accounting to initiate deposit payments and kick off the production cycle

Follow up with Accounting to confirm that deposits have been sent and received by the factory

Receive final PIs from the factory at completion of production and submit to Accounting promptly so goods are released for shipment

Drive follow-through across multiple stakeholders to ensure payment workflows stay on track despite competing priorities or evolving processes

UPC & Compliance Tracking

Ensure UPC and master carton markings are accurate and approved

Track open approvals and follow up to ensure nothing stalls production or shipment timelines

Coordinate effectively across factories, logistics partners, and internal stakeholders across multiple time zones

Shipping Setup Oversight

Monitor the factory’s process for arranging shipping with the Freight Forwarder, ensuring the booking is initiated on time

Confirm that required approvals from the company side and the Freight Forwarder are moving forward and follow up on outstanding items

Escalate delays or blockers to the Production Manager when intervention is needed

Cross-Functional Execution

Work closely with Planning, Accounting, factories, and logistics partners to ensure seamless execution of order flows

Participate in internal coordination to ensure all operational milestones are met without delays

Operate with a strong sense of ownership and urgency to independently move work forward in ambiguous or rapidly changing situations

Support the continuous improvement of workflows and operational coordination practices as the business unit evolves

Requirements

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious and authentic, just like us! #beboldr .

An analytical and critical thinker, with an eye for even the most minute of details

Highly organized and able to track multiple orders across different stages without details falling through the cracks

Calm under pressure with a solutions-first mindset when timelines compress or unexpected issues arise

Proactive and self-motivated, with strong ownership of execution quality

Comfortable working in structured workflows with clear procedures and deadlines

Able to work independently, make sound operational judgments, and figure things out with minimal direction

Adaptable and flexible when collaborating with global stakeholders across different working styles and time zones

Resourceful and persistent in driving tasks to completion despite ambiguity or operational challenges

YOU HAVE…

3+ years of experience in order management, operations coordination, or a related administrative role

Strong organizational skills and high attention to detail, especially in financial documents, UPC data, and carton specifications

Clear, professional written communication skills for internal and external follow-ups

Proficiency in Excel or Google Sheets for tracking, data entry, and document management

Comfort working with Accounting and Finance teams on payment workflows and invoice submission

Experience working with multi-step operational processes involving multiple stakeholders

Strong follow-up discipline to ensure issues are resolved before becoming blockers

Experience collaborating with international teams, vendors, manufacturers, or external operational partners across multiple regions

Familiarity with retail compliance, UPC setup, or GS1 standards is a plus