Inside Sales Account Representative

Inside Sales Account Representative

Description -

Job Summary

This role is responsible for strategically engaging with inbound leads and existing customers and fostering customer relationships. The role collaborates with the sales team, guides customers through the sales process, and contributes to business expansion and success.

Responsibilities

Maintains a deep understanding of the organization's portfolio, including products, services, and promotional campaigns, to provide accurate and relevant information to customers.

Utilizes the organization's sales tools and processes effectively, ensuring accurate tracking and management of leads and opportunities.

Receives customer request calls and effectively sells the organization’s offerings to the installed base.

Understands the client's procurement processes and decision-making criteria, leveraging this knowledge to win new business and maintain existing relationships.

Identifies new business opportunities within existing accounts, uncovering the potential for growth and taking ownership of new leads.

Collaborates with assigned sales representatives for complex sales scenarios or when competitors are directly engaging with customers face-to-face.

Engages in solution-based selling, addressing customer complex requests across multiple products or services, and presenting comprehensive solutions that meet their needs.

Owns strategic entry points at the customer level that align with the overall business objectives, fostering deeper relationships and expanding business opportunities.

Guides leads through the entire sales process, from initial contact to closing deals, demonstrating expertise in handling various stages of the process.

Utilizes data and analytics to identify trends, opportunities, and areas for improvement, making informed decisions to optimize sales performance.

Education & Experience Recommended

High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.

Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications

Certified Inside Sales Professional (CISP)

Knowledge & Skills

Business Development

Business Planning

Business To Business

Cold Calling

Consultative Selling

Cross-Selling

Customer Relationship Management

Inside Sales

Marketing

Merchandising

Outbound Calls

Phone Sales

Product Knowledge

Sales Process

Sales Prospecting

Sales Strategy

Salesforce

Selling Techniques

Telemarketing

Upselling

Cross-Org Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Impact & Scope

Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Works on assignments that are moderately complex in nature and require intermediate problem resolution.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary:

The on-target earnings (OTE) range for this role is $28 to $43 USD per hour with

a 60%/40% (salary/incentive) mix. Pay varies by work location, job-related

knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance

Dental insurance

Vision insurance

Long term/short term disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies, including;

4-12 weeks fully paid parental leave based on tenure

13 paid holidays

Additional flexible paid vacation and sick leave (US benefits overview

[https://hpbenefits.ce.alight.com/])

The compensation and benefits information is accurate as of the date of this

posting. The Company reserves the right to modify this information at any time,

with or without notice, subject to applicable law.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.