Change Analyst

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

You will be part of the Change program which sits within the Technology & Transformation Office. The program is headed by a program manager with several project managers, change managers, BAs and SMEs across the business. The Change Analyst role reports to the Change Lead.

This is a 6 month contract role with a view to extend.

Your Responsibilities

Support delivery of change outcomes for the Change Program by reviewing impacts and translating deliverables into practical business activities

Partner with Senior Change and Program Managers to ensure stakeholders are prepared to adopt new processes, controls and ways of working

Provide insights on change impacts, dependencies, readiness and adoption risks to support effective judgement making

Collaborate across Operations, Product, Technology, Risk/Compliance and external partners to drive alignment and implementation

Coordinate and track key change activities including impact assessments, communications, training, readiness actions and post go‑live support

Maintain accurate reporting and contribute to continuous improvement by identifying opportunities to optimise processes

Your Capability and Experience

Mandatory:

Strong detail-oriented and problem‑solving skills, including ability to conduct change impact and trend assessment

Effective written, verbal and presentation communication skills

Proven stakeholder engagement and relationship‑building across internal and external partners

Experience developing communication materials (e.g. briefings, training, talking points)

Ability to use data and insights to inform outcomes and change interventions

Desirable:

Customer‑centric mindset with a focus on delivering exceptional service and outcomes

Experience leveraging customer, adviser and employee feedback to drive improvements

Demonstrated commitment to continuous improvement and learning initiatives

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success.

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Apply today and join us in helping Australians to achieve their financial freedom.

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal Land (Sydney).