Sales Engineer

The Company:

AudienceView is an organization of people who are passionate about the business of Live Events. We create industry-leading software solutions that fuel attendee engagement, ticket sales and advertising solutions for thousands of sports, music and theatre venues in 16 countries around the world. AudienceView employees share a vision to help entertainment organizations deliver exceptional experiences for people who love live events. We achieve this through innovative technology, popular media brands, effective distribution strategies and a dedicated team of experts that help create customer success every single day.

Why we’d want to work with you

You are responsible for all product-related aspects of the sales cycle including general evangelism, sales meetings, bid responses, proof-of-concepts, and the coordination of additional technical resources. Work closely with Sales team to drive towards our Mid-Market bookings targets and win rate

What you’ll do:

Develop and maintain a deep knowledge of AudienceView Professional, AudienceView Campus, AudienceView Grad, and Audience Republic.

Develop and maintain a general knowledge of all AudienceView portfolio products and their key differentiators.

Strategize and collaborate with salespeople to efficiently close deals. Along with the sellers, the Sales Engineer will also be accountable for our new bookings targets, win rates, and other deal advancement targets.

Conduct full technical discovery calls, identifying pain points, and business and technical requirements.

Design and create client solutions to meet gathered requirements; demo accounts, proof-of-concepts, tender responses (RFP, RFI, etc.).

Act as solution expert lead on RFP responses, working with Sales Enablement and the Opportunity Owner to complete a professional response delivered in a timely manner.

Maintain relevant list of client use case examples

Maintain demo ready demo accounts

Develop and document demo flows to match the stories we want to tell.

Analyze client reports to create and demonstrate comparable alternatives.

Professionally present product demonstrations to prospective clients.

Champion best practices and maintain an understanding of product roadmap.

Identify client and industry trends/requirements and provide feedback into the Product Marketing, Product Management, and Engineering teams.

Support Product Marketing and Sales Enablement in creating sales collateral, including sense-checking the functionality offered in our collateral, providing screenshots of product, and identifying use case examples and benefits for new product features.

Create mini demo videos, product tours, and host live demo webinars for prospects

Once sufficiently trained, train others internally on how to demo our products.

Tools to learn/know: Salesforce, Loopio, Salesloft, Seismic, Navattic, AudienceView Professional, AudienceView Campus, AudienceView Grad, and Audience Republic, and others which may be selected to enhance the delivery of our products and materials.

What you'll need:

3 to 5 years of experience in a Sales Engineer, Solutions Consultant, or similar client-facing pre-sales role

Strong presentation and communication skills with confidence in public speaking

Experience running discovery calls and translating business needs into solutions

Ability to work in a highly collaborative, sales-driven environment with shared targets

Comfortable balancing multiple opportunities and products simultaneously

Strategic mindset with ability to support deal progression and closing

Familiarity with CRM and sales enablement tools such as Salesforce, Loopio, Salesloft, Seismic, Navattic or similar.

Highly extroverted, engaging personality with strong relationship-building skills

Nice to Have

Understanding of business operations in ticketing, entertainment, or events

Experience creating demo videos or interactive product tours

Exposure to SaaS environments and mid-market sales cycles

Why Work at AudienceView:

We’re a global leader in live events technology. As the essential partner to get live events discovered, attended, and remembered, we help our clients sell more tickets every single day.

We’re passionate about live entertainment. AudienceView believes in the power of live events and its purpose is to ignite that passion in people around the world.

We have amazing clients. Our exciting roster of clients includes sports, live music, and performing arts organizations

Our employees love us. We offer excellent benefits, competitive salaries, flexible hours, remote work opportunities, and more!

We're a remote-first company. Our remote culture allows our employees to have the flexibility to work anywhere in the country they are residing (Canada, the USA, UK, and Chile).

Diversity and inclusion are paramount to building our culture. The data is abundantly clear that diverse teams are more successful because they offer different perspectives, increased innovation, faster problem-solving, and higher employee engagement among other benefits.

Flexible work schedule: AudienceView empowers permanent employees to take off alternating Fridays by condensing their two-week schedule into 9 days. Flexible, uncapped vacation and sick policy. Employees need time away from work to recharge.

At AudienceView, diversity and inclusion are core values. We believe that a wide range of perspectives and experiences strengthens our team, benefits our clients, and enriches our workplace. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply. Accommodations are available throughout the recruitment process upon request.

Important Hiring Notice:

AudienceView only extends job offers after direct conversations with both the hiring manager and HR via Microsoft Teams. We do not make offers via text or without a formal interview. If you receive a suspicious message, please disregard it.

This position is for an existing vacancy on our team, and we’re excited to find the right person to join us. We value clear communication, so if you interview with us, you’ll hear back about our decision within 45 days of your final interview. For compliance and transparency, we securely keep job postings and application details for up to three years after the posting closes.