Business Development Representative 12 months (tempo determinato) M/F

Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

Role Overview

Business unit: Quadient — Parcel Lockers Division

Location: Milan, Italy — Hybrid

Reports to: Head of Acquisition

Contract: Fixed-term 12 months (Tempo Determinato), renewable

About the Role

This is an entry-level commercial role at the front end of Quadient’s locker network expansion in Italy. As a Lead Generation Specialist, your mission is simple: identify potential Host locations, make contact by phone, qualify their suitability, and book appointments for the Site Acquisition team.

You won't be closing deals — that's the Acquisition team's job. Your job is to keep their pipeline full with high-quality, well-qualified prospects. Success in this role means a full appointment calendar for the team, a strong understanding of our target customer profile, and the ability to handle rejection with resilience and a positive attitude.

This role is ideal for someone at the very start of their commercial career who wants to learn how B2B sales works from the ground up, in a fast-moving, entrepreneurial environment.

What You Will Do

Research and identify potential Host locations for Quadient parcel lockers — including convenience stores, pharmacies, fitness centres, laundries, petrol stations, car parks, and similar commercial spaces

Contact prospects by phone (outbound cold calling) to introduce the Quadient locker opportunity, qualify basic suitability criteria, and build initial interest

Verify key qualifying information before passing a lead: available physical space, opening hours, identity of the decision-maker, and willingness to schedule a meeting

Book qualified appointments for Site Acquisition Support Specialists and senior Acquisition Managers, and coordinate scheduling efficiently

Record all prospect interactions, call outcomes, and appointment details accurately in Salesforce CRM

Provide weekly activity updates to the Head of Acquisition — calls made, contacts reached, appointments booked

Work in close coordination with the Acquisition team to ensure a smooth handover of qualified leads

Build knowledge of the parcel locker market, competitive landscape, and Quadient's value proposition over time

Qualifications

Your Profile

No prior commercial experience required — we are looking for the right attitude above all else

Strong verbal communication skills: clear, confident, and natural on the phone

High resilience and a positive approach to rejection — cold calling means hearing 'no' often, and that's fine

Results-oriented: motivated by hitting weekly targets and seeing your appointments convert into signed contracts

Organised and reliable: able to manage a high volume of outbound activity while keeping accurate CRM records

Curious and coachable: eager to learn and open to feedback from the team

Proficient in basic IT tools (MS Office, CRM); Salesforce experience is a plus but not required

Fluent in Italian; English is advantageous

Eligible to work in the European Union

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Additional Information

What We Offer

A structured entry point into a commercial career within a global technology company

Direct mentorship from an experienced acquisition team — you'll learn the full B2B sales cycle

Performance bonus tied directly to results: €50–80 per qualified appointment held by the Acquisition team

Fixed-term contract 12 months with renewal potential based on performance

A dynamic, team-oriented environment where your contribution is visible and valued

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com

People. Connected.