Account Manager- Pittsburgh
Skills
About the role
Join our team and experience how we lead with passion, positivity, and accountability to deliver the Right Talent. Right Now. We create an environment where you can think big, have fun and truly make a difference.
Position Summary:
The Account Manager will support Oxford’s business objectives to maintain Oxford as a preeminent source of high-end technical consultants. This position will identify and visit potential and existing clients, sell Oxford’s technical consulting services, generate and negotiate job listings, and ensure quality customer service. The Account Manager will build, effectively communicate and generate production from a valuable database.
Responsibilities:
Develop sales opportunities by identifying managers at companies that utilize technical consultant services
Follow up on leads from recruiters, consultants and user managers
Make a high volume of cold calls as well as face to face sales visits to improve the quality and quantity of the database
Meet or exceed established production goals
Utilize existing Oxford database and office records; networking; researching print media; and cold calling
Develop and maintain client relationships and ensure the quality of client manager database information through visits, follow-up calls and correspondence
Sell Oxford’s services, gather organizational information such as consultant usage trends and exchange market data
Assist client managers in defining their needs, advise client managers on methods to meet those need, and educate client managers on the Oxford Process
Identify job openings and qualify listings with potential and existing client managers
Define and establish the hiring process, negotiate rates, assignment terms, and credit terms with the client managers
Ensure quality customer service by resolving all issues pertaining to a consultant’s employment
Administer corrective actions, work in conjunction with recruiters and management, terminate consultants and consult with corporate departments as needed
Complete visit reports, visit summaries and listing sheets, and maintain Oxford database files in a timely manner
Ensure the timely completion of Consulting Services Agreements and credit checks
Attend training meetings to develop sales and recruiting skills, exchange pertinent account information and develop account strategies
Source new clients with critical skills, contract usage and schedule visits to build client relationships
Must have the ability to travel regularly to and from client offices
Improve quality and quantity of visits
Perform administrative tasks and data entry as needed
Other duties as assigned
Qualifications:
Bachelor’s degree in business preferred
Strong ability to interface with all levels of the organization
Excellent verbal and written communications skills is a must
Creative, outgoing, energetic person with a demonstrable track record of exceeding goals
Ability to multitask in a fast-paced environment
Solid analytical and problem solving skills
Proven knowledge of MS Office products (Word, Excel, Outlook, PowerPoint)
Previous experience working with applicant tracking systems
Ability to maintain regular attendance and work all hours as necessary or required
Supervision Exercised: none
Supervision Received : Local Market Manager, Business Development Manager, Associate Industry Leader, VP
For US job seekers:
Salary Information:
$24.04-$28.85 Hourly
Please contact careers@oxfordcorp.com if you are interested in this position.
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Compensation
This Customer Success Manager role pays $24k-$29k/yr. Within typical range for customer success manager roles in United States.
Questions about this role
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