Account Manager

Job Title: Account Manager

Company: Colorado Springs Windustrial

Location: Colorado Springs, CO

Job Type: Full-Time

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LINK: https://go.cultureindex.com/s/H6774pYclm

About us: We are a leading distributor of commercial and industrial pipes, valves, and fittings in Colorado Springs, CO. We are experts in all things piping, if it has media running through it, we have a solution for you.

Position Summary: The Account Manger's primary responsibility is to ensure the satisfaction of customers whether it be by phone, email, or in person. You will be in charge of providing quotes, orders, and information to our customers in a timely manner.

Accountabilities/Responsiblities:

Prepare accurate and timely quotations on specific jobs as required by customers and outside salespersons.

Provide pricing, product, product substitutions, delivery, bakcorder and warranty information as requested.

Handle special orders and non-stock item orders.

Coordinate returns with the customer and warehouse.

Provide submittals tailored to each customer's needs.

Keep customer's and self informed of promotions, volume purchasing and other incentives (as appropriate).

Maintain good houskeeping of inside sales area and display areas; arrange displays and stock as necessary.

Support sales activity in all other areas as needed, including outside sales & counter sales.

Account manager may become involved with such other duties as the President or Manager deem necessary.

Position Core Values

1. Spirit of Opportunity…participates in team meetings and strategic planning processes to contribute to the overall success of the company

2. Profitability…ensures all pricing and sales activities are performed in a timely and accurate manner

3. Customer Focus… delivers total customer satisfaction in all aspects of sales

4. Communication… provides professional and timely communication through counter sales, phone sales, and email correspondence

5. Integrity & Professionalism…exhibits integrity and professionalism with customers and vendors

6. Respect…ensures all personal interactions are conducted in a courteous and respectful manner

Competencies for Success

1. Excellent Communication and Customer Service

2. Attention to Detail and Highest Level of Accuracy

3. Sound Judgment, Problem solving, and Decision Making

4. Superior Organizational and Time Management Skills

5. Excellent Knowledge of Website and Internet Processes

Qualifications/Experience Minimum Qualifications

➢ Ability to quickly learn organizational procedures and operations

➢ Ability to analyze non-complex administrative details and correct routine error situations

➢ High degree of math competency and ability to maintain arithmetic and statistical accuracy

➢ Write in a neat, legible fashion

➢ Possess good oral communication skills

➢ Operate material handling equipment

➢ Effective understanding of the WISE system in order to produce sales orders and execute other duties specific to your Company

The performance of essential job functions for this position require both access to valuable assets and interaction with others under potentially stressful conditions. Therefore, individuals demonstrating a history of illegal substance abuse, theft or violence present a higher risk of loss and may be disqualified.

Physical Demands The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:

Sitting for extended periods of time

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components

Safely lift and handle material weighing up to 50 pounds

Pay: $55,000.00 - $80,000.00 per year

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location: In person