FedEx Ground Business Contact (BC) / Operations Manager
About the role
Company: Saga Kapital Group Inc– FedEx Ground Independent Service Provider
Location: Chino Ca
Job Type: Full-Time
About the Role
We are seeking an experienced and motivated Business Contact (BC) to oversee daily operations for multiple FedEx Ground delivery routes. The BC serves as the primary operational leader responsible for driver management, safety compliance, service performance, and communication with the FedEx station.
This position is ideal for someone with FedEx Ground ISP experience, strong leadership skills, and the ability to manage a fast-paced logistics operation.
Key Responsibilities
Manage and supervise a team of delivery drivers and route operations
Ensure all routes dispatch on time and meet FedEx service standards
Monitor driver safety, compliance, and performance metrics
Coordinate route coverage, scheduling, and contingency planning
Work closely with FedEx station management regarding service levels
Train and onboard new drivers
Handle driver coaching, discipline, and performance improvement
Monitor vehicle usage, maintenance issues, and operational efficiency
Qualifications
Prior FedEx Ground BC or management experience preferred
Strong leadership and team management skills
Ability to manage multiple routes and drivers simultaneously
Knowledge of FedEx Ground ISP model and safety procedures
Excellent communication and problem-solving skills
Ability to work early mornings and flexible schedules
Compensation & Benefits
Competitive salary: $65,000 – $75,000 per year (based on experience)
Performance bonuses available
Paid time off
Growth opportunities within a rapidly expanding FedEx Ground contractor operation
Work Schedule
Full-time
Early morning dispatch and operational oversight required
How to Apply
Submit your resume through Indeed. Candidates with FedEx Ground operations experience or prior BC experience are strongly encouraged to apply.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: On the road
Compensation
This Operations role pays $65k-$75k/yr. Within typical range for operations roles in United States.
Questions about this role
How do I apply to this FedEx Ground Business Contact (BC) / Operations Manager role at Saga Kapital Group, Inc?
Click "Apply with AI Applyd" above. We auto-fill the application from your resume and answer screening questions in seconds. No copy and paste, no juggling tabs.
What's the typical salary for Operations in United States?
Compensation for Operations roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Operations hub for United States medians across recent openings.
How fast does AI Applyd auto-apply?
Most applications complete in under 90 seconds. You can track the status in your dashboard and watch the screenshot proof land the moment the application submits.
What ATS does Saga Kapital Group, Inc use?
AI Applyd supports Greenhouse, Lever, Ashby, Workday, iCIMS, SmartRecruiters, LinkedIn Easy Apply, and most other ATS platforms. If we can submit through the platform, we do.
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.