Principal Software Engineer (PTX6326)

Join Us in Rebuilding RealManage Technology

At RealManage, we're not just building software, we're transforming how communities are supported, governed, and experienced. As we modernize our technology platform and shift toward a truly product-driven organization, we need bold thinkers and technical experts who care deeply about building clean, scalable, high-performing systems that deliver real value.

Principal Software Engineers are not just coders, they're thought leaders, builders, mentors, and disruptors. They challenge conventional patterns and collaborate deeply across teams to architect solutions that are faster, safer, and smarter. They're equally comfortable diving into new languages, guiding architectural decisions, and inspiring others to level up. This role is for someone who thrives in complexity and leads with curiosity, courage, and craftsmanship.

Principal Software Engineers sit inside the Delivery Experience group and report to the Director of Delivery Experience. That means you are not just shipping for your own team. You are a force multiplier across every product squad, helping define the architectural standards, the golden paths, the delivery practices, and the AI-augmented workflows that the rest of engineering builds on. You partner with our architects, engineering coaches, and platform engineers to raise the bar everywhere.

You won't find a rigid playbook here. We empower our engineers to bring their best thinking, own their outcomes, and collaborate closely to drive business success. If you want to work on meaningful problems, ship value quickly, and shape the future of an evolving tech ecosystem, this is the place.

What You'll Do

Write, review, and deploy high-quality, testable code across our evolving technology stack

Operate as a senior member of the Delivery Experience group: help set the architectural principles, engineering standards, and golden paths that every product team uses

Chair or contribute to architecture reviews alongside the Director of Delivery Experience and our staff architects

Drive AI-augmented development across the org: lead the adoption of AI coding tools, codify prompt patterns and review practices, and prove the impact in DORA / SPACE metrics

Design and build AI-powered product features (LLM integration, RAG, agentic workflows, embeddings, evals, guardrails) that meet our quality, safety, and reliability bar

Lead modernization initiatives, including monolith-to-microservices, cloud-native rebuilds, and platform consolidation in partnership with the Delivery Experience team

Mentor and coach engineers across teams, raise the technical bar, and grow the next generation of tech leads

Champion continuous delivery, DevOps, and developer experience improvements that the Delivery Experience group is rolling out

Collaborate cross-functionally to deliver thoughtful, user-centric solutions

Present demos and technical decisions clearly to both technical and non-technical stakeholders

Stay curious, stay current, and challenge your team (and yourself) to keep getting better

AI Development and AI Deliverables

AI is not a side project at RealManage. It is core to how Principal Engineers build, ship, and amplify the rest of the engineering organization. We expect you to live on the AI development frontier and bring the rest of the team with you.

Use AI-assisted coding tools (Claude Code, Cursor, Cline, Roo Code, or equivalent) as part of your daily workflow and demonstrate measurable productivity gains

Establish and document the prompts, workflows, code review practices, and guardrails that make AI-assisted development safe and effective at scale

Ship AI-powered features end to end: model selection, prompt design, retrieval, evaluation harnesses, observability, cost controls, fallback behavior, and on-call playbooks

Build and maintain evaluation suites and regression tests for AI features so we know when a prompt, model, or pipeline change actually improves outcomes

Design AI systems with safety in mind: hallucination mitigation, PII handling, prompt injection defenses, human-in-the-loop checkpoints, and clear escalation paths

Partner with the Delivery Experience group to define golden paths for AI features so every team can build them consistently and securely

Evaluate and pilot emerging models, tools, and patterns; bring back what works and retire what does not

Treat AI as a productivity multiplier and as a product surface, while keeping engineering judgment and customer outcomes at the center

Plus other work-related tasks as needed

What You Bring

Excellent ability to communicate effectively with others using spoken and written English, including the ability to communicate with technical and non-technical stakeholders

A builder's mindset: you embrace ambiguity, ask smart questions, and turn vision into value

Expertise in multiple programming languages such as C#/.NET, Node.js, or Python

Hands-on experience building with AI/LLM platforms (Anthropic, OpenAI, Azure AI Foundry, or similar), including prompt engineering, RAG, evals, and AI observability

Daily, fluent use of AI-assisted coding tools and a point of view on how to deploy them across a team

Deep understanding of REST APIs, microservices, and cloud-native design principles

Proven experience with unit testing, CI/CD pipelines, and test-driven development

Strong front-end capabilities in Angular, React, or similar frameworks

Experience designing across modern platforms, including Azure, Kubernetes, and serverless

Ability to resolve technical issues with versatility, flexibility, and proactive thought

Ability to champion Agile ceremonies and foster team excellence through iterative delivery

Working knowledge of Software Development Life Cycle and Configuration Management including Agile methodologies

Bonus Points If You've Done This Before

Built and shipped production AI features at scale, including evaluation pipelines and post-launch tuning

Stood up an AI center of excellence, AI guild, or internal AI tooling for an engineering org

Delivered high-scale systems in regulated or multi-tenant environments

Led initiatives in monolith-to-microservices modernization

Mentored other engineers and raised the technical bar across teams

Integrated customer insights into software design and prioritization

Built distributed systems that scale gracefully under real-world loads

Contributed to a developer experience or platform engineering function

Why RealManage?

We're not just shipping code, we're transforming an entire organization. As a Principal Software Engineer inside the Delivery Experience group, you'll help lead a platform rebuild from the ground up, set the standards and AI practices that every product team relies on, and shape the future of an evolving tech ecosystem. You'll work in a collaborative environment where experimentation is encouraged, where AI is treated as a first-class capability, and where your voice matters.

Pay and Benefits:

$225,000 annual salary

Benefits include:

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA (Required High Deductible Medical Plan to be eligible)

FSA

Education Reimbursement

401K matching

Employee Assistance Program (EAP)

11 paid Holidays