Technical Service Representative - North Jalisco
About the role
Position Summary:
Promote and develop the company's products with the aim of creating demand by delivering a value proposition to our business partners and farmers, enabling the management of field solutions and helping to achieve the zone's objectives.
Job Status:
Full-time
Salaried
Reports to: Commercial Development Manager
Location: Jalisco (North–Valles)
Role Activities:
Master calibration and application techniques, as well as specialty products.
Generate demand through technical support and field demonstrations (Demo Plots) using strategic products, as well as fieldwork focused primarily on field visits linked to recommendations, Demo Plot trials, field days, counter days, technical talks, distributor support, etc.
Prepare reports on Demo Plots and communicate the results of completed work.
Focus on the development and positioning of new materials, specialty products, or those of interest to the company.
Deliver training sessions on: calibration, herbicides, insecticides, acaricides, fungicides, bactericides, biorationals, BUMA, IPM, etc.
Understand the area of influence and the factors involved (market, crops, clients, competition, seasons, opportunities, etc.), and continuously provide feedback to the immediate supervisor.
Provide market information to Marketing.
Safeguard company products; handle complaints, document them, and follow up accordingly.
Prepare a monthly report, as well as an activity plan and results achieved.
Maintain ethical conduct in the performance of duties, as well as good behavior, punctuality, discipline, and effective and accurate execution of activities.
Properly use the materials and equipment provided by the company to perform assigned duties.
Establish, develop, and maintain strong business relationships with current and potential clients.
Show a strong commercial orientation, including sales skills.
Conduct continuous market analysis to support decision-making.
Continuously organize training sessions, demonstrations, and field visits with clients.
Explore new areas where the company is not yet present, identifying potential niches.
Education:
Graduated Agronomist Engineer with a degree.
Experience / Skills / Abilities:
Languages: 70% English proficiency.
Travel Required: Yes.
Experience: 3-5 years in a similar position.
Technical Knowledge: Proficiency in Office, Outlook, statistics, technical and agronomic profile skills.
Knowledge of the zone, both in the field and in relationships with potential clients.
Excellent customer service attitude, initiative, ability to relate to farmers, communication skills, organization, dynamism, and professional ethics.
Job Expectations / Working Conditions
Fieldwork: 80% - 90% of the time.
Office Work: 10% - 20% of the time, including expense tracking, reporting and online meetings.
Questions about this role
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