Software Engineering MTS - Demos

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The mission of our Q Branch Demos team is to build, deliver and support demonstration environments for use by our Solution Engineers (SEs) here at Salesforce. These demonstration environments incorporate the latest product capabilities that Salesforce has to offer, tailored to meet the needs of specific product or industry. With these demo environments, SE’s have the tools that they need in order to deliver a best practice demo for a given product or industry and enable our SE’s to scale, innovate and provide the best product demonstrations of their careers.

ROLE OVERVIEW:

As a Solution Developer for the Demos team, you will have a significant impact on Salesforce's success by contributing to our demo platforms and supporting the success of demo assets leveraged by our global Presales team. In this role you will focus on using your development skills to make our demo assets deployable on demand using the Salesforce and NextGen Platforms. This will provide Solutions Engineers with the tools they need to deliver compelling product and industry demos.

This includes front and back end development on the Salesforce platform, integrations to other Salesforce product clouds including Data Cloud, Slack, and Marketing, keeping up with the pace of innovation supporting new product features into our Demo Assets. We are looking to hire a talented, flexible and creative developer that will help us innovate, serve our stakeholders, and have a great time while doing so.

Key Responsibilities:

Ensure your assigned Q Brix pass daily testing

Deploy updates, enhancements, and fixes, and provide Level 2 technical support to Demos team

Build demo platform utilities to reduce occurrence of errors and improve demo experiences

Develop technologies to integrate with internal back-end systems

Perform root cause analysis of production errors and resolve technical issues

Develop scripts to automate common demo configuration

Design procedures for system troubleshooting and maintenance

Partner across out C360 Demo Product Management team and support escalated technical requests

Provide a 2 business day turn-around on assigned Github pull request tickets

Publish Demo updates to required demo orgs

Own and deliver on one assigned side project per quarter

Respond in a timely manner to slack posts and asana tasks

Required skills and qualifications

4-6 years of experience working with the Salesforce Platform technologies include - LWC, Javascript, Aura, Apex,SOQL, Flows etc.

Experience working with Salesforce Products like Sales Cloud, Service Cloud,Experience Cloud, Data Cloud, Agent Force, CRM Analytics

Good to have experience working with Git and GitHub workflows , SFDX , Cumulus CI

Must have certifications - Salesforce Admin, App Builder, Platform Developer - 1

Good to have Sales / Service / Other consultant certifications

Problem-solving attitude

Collaborative team spirit

Preferred skills and qualifications

Experience in developing/engineering applications for a large company

Having knowledge on Python would be added advantage

Objectives of this role

Become a technical partner for our demo teams

Serve as a partner to the demos team, determining the most effective way to make our demo assets deployable

Understanding the needs of demo product owners and solving for them

Working with demo product owners to ensure that development follows established processes and works as intended

Support demo product owners by building demo configuration

Follow DevOps Standards & Release Management processes

Follow Q Branch defined Agile delivery process and adhere to best practices outlined using our DevOps life cycle to build, manage, and maintain high quality demo assets.

Work on ways to automate and improve development and release processes

Research, architect and build solutions for continuous integration between Github and Salesforce orgs.

Ensure Demo Quality

Testing and examining configuration and code written by others and analyzing results

Identifying technical problems and developing updates and fixes

Provide attention to detail and a commitment to high-quality, stable deliverables

Security & Trust

Ensuring that systems are safe and secure against cybersecurity threats

Train and Enable

Contribute to Developer Documentation

Educate Demo Product Owners on how to work effectively on our platform

Mentor and train others when possible

Team Player

Planning projects and being involved in project management decisions

Work seamlessly as part of a global team

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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