Senior Software Engineer - Networking

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your Opportunity

Do you have a passion for networks and cloud infrastructure? Does the opportunity to explore new technology excite you? The Network Engineering team at New Relic are the gurus of cloud platforms and management systems that New Relic's services are built upon. We develop the software and tools to ensure our network is available and scalable. If you thrive on solving complex problems, you'll enjoy elevating our infrastructure to new heights. Come be a part of a world class engineering team!

This is an exciting space. We are transforming our infrastructure into an agile and automated platform geared for accelerated growth. It takes creativity and skill to weave diverse vendors and software features into the functionality our customers have come to depend on.

You will love many of the things that we love, such as hardware, automating processes, streamlining delivery, deploying new core functionality, and building tools that are a joy to use. If all this sounds like your dream job, read on:

What You’ll Do

You will support the operations side of the Network team including but not limited to: cloud network deployment, administration, and troubleshooting

Use your skills to improve networking processes

Write and maintain golang based services

Work with fellow engineers to deploy and manage cloud infrastructure using New Relic best practices.

You will manage network support tickets related to network troubleshooting and general inquiries from the product teams.

Understand our technical challenges and make educated decisions by having open conversations with members of our team

Leverage AI coding tools to reduce errors, increase reliability, and accelerate speed of code deployment

Your Qualifications

Must-have:

5+ years experience working with cloud network concepts (AWS & Azure)

Functional knowledge of IP subnetting

CI/CD Pipeline tools (Argo)

AI coding/pair programming experience

Excellent relationship building and communication skills

Highly organized with the ability to multitask

In depth knowledge of both terraform and golang

Jira & Confluence Experience

Agile/Scrum software planning and development methods

Nice-to-have:

Have or used to have any of the following certifications: AWS Networking, Azure Networking

Knowledge of one of these programming languages: Python,Ruby, Shell scripting, or other high-level language(s)

Please note that visa sponsorship is not available for this position.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy