Manager Of Clinical Operations / Northwest

Our Company:

PharMerica

Overview:

The Manager of Clinical Operations is responsible for leading and directly managing a team of consultant pharmacists across designated states within the district. This role reports to the Director of Clinical Operations and oversees day-to-day clinical operations, ensures regulatory compliance, executes quality initiatives while supporting financial and productivity performance metrics. The Manager fosters professional development, strengthens customer relationships, and aligns clinical services with organizational goals to deliver high-quality patient care across care settings serviced by PharMerica.

Responsibilities:

Leads, coaches, and manages a team of consultant pharmacists within the assigned district

Conducts routine, standardized, and objective performance evaluations

Fosters a culture of collaboration, accountability, professional growth, and cross-functional partnership within the organization

Organizes and conducts routine team meetings, conference calls, and webinars to communicate updates and expectations

Maintains open and consistent communication with direct reports and senior leadership

Implements and executes clinical quality programs that support consultant pharmacist teams and align with departmental objectives

Maintains an in-depth understanding of regulatory requirements impacting consultant pharmacist practice

Ensures all clinical activities are conducted in accordance with professional standards and applicable regulations

Ensures economical and efficient territory performance aligned with organizational goals and clinical operating budgets

Accurately tracks and reports financial and productivity metrics

Ensures timely and accurate billing submissions for consulting services

Monitors workload distribution and resource utilization to optimize operational effectiveness

Responds promptly to customer inquiries and prioritize resolution of issues

Communicates effectively with customers, leadership, and cross-functional departments to enhance relationships

Partners with internal departments to address customer needs and strengthen service delivery

Maintains active pharmacist licensure in applicable states

Stays current on industry standards, regulatory changes, and clinical best practices

Adheres to PharMerica’s Code of Business Conduct and Ethics, company policies, Corporate Compliance Agreement, and all applicable federal/state laws and professional standards

Responds timely and effectively to communications including email and phone inquiries

Performs additional duties and special projects as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Qualifications:

Bachelor of Science in Pharmacy or Doctor of Pharmacy

Prior experience as a consultant pharmacist or long-term care pharmacist required, management experience preferred.

Strong understanding of healthcare trends, regulations specific to the Longterm care industry, and best practices.

Proven ability to lead teams, foster collaboration, and communicate effectively at all levels.

Proficiency in Windows-based software applications, including MS Word, Outlook, PowerPoint, Excel, and Access.

Active pharmacist license in at least one state within the designated territory. Preferred active pharmacist license in all states within the designated territory.

Accountability, adaptability, analytical and problem-solving skills, strong communication, flexibility, initiative, leadership, and integrity.

About our Line of Business: PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn. Salary Range: USD $111,800.00 - $167,800.00 / Year