Senior Systems Engineer

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Yours Team's Impact

Network engineers at FactSet have a wide variety of responsibilities across the enterprise’s entire infrastructure. The role primarily consists of designing, automating, operating and troubleshooting FactSet’s various network systems, including but not limited to our WAN, LAN, SAN, WiFi, Load-balancing, Internet Ingress/Egress, DNS, AWS Cloud Networking, Network Automation and Market data environments.

This broad range of technologies, coupled with the nature of the position, often result in an engineer being required to quickly [re]acclimate themselves with a technology, become a subject matter expert in that domain, fix the problem/implement a solution and then move on to the next initiative. For those who have the skills and work ethic to thrive in our environment, the position poses a challenging but rewarding and exciting opportunity for engineers to deliver top-tier service to our internal and external clients.

Candidates for this position should have solid experience with WAN/LAN technologies, TCP/IP, routing protocols and have a deep understanding of reference network architectures along with a significant level of ‘Hands On’ network OS experience. Additionally, candidates with a solid track record of interaction with ISPs, familiarity with automation tools, multicast experience, strong analytical, project management and troubleshooting skills will receive a higher level of consideration.

Past success designing or maintaining a network via automation is also expected. Candidates should have competence in at least one scripting language and experience with standard automation tools. A successful candidate for this position will have strong interpersonal skills, an elevated level of verbal and written dexterity and will enjoy providing effective and meaningful solutions for clients, both internal and external.

What You'll Do

Act as a strong consultative resource for FactSet’s clients, vendors and internal leaders.

Project manage business and network team initiatives

Configure Cisco / Arista Routers / Switches, F5 Load Balancers, AWS Cloud resources to provide services that successfully integrate into our clients, vendors and FactSet’s own internal networks

Build solid & long-lived interpersonal relationships with FactSet’s clients and internal stakeholders

Serve as an escalation point for network down emergencies and layer 1-7 network troubleshooting

Research, design and implement new connections to market data providers and other 3rd parties

Streamline existing and new processes using templates, automation and workflow systems

Willing to lead and mentor Junior Network Engineers and help them achieve their career and project goals.

Participate in Shift rotation for Saturday & Sunday On-call coverage.

What We're Looking For

BS degree in an engineering discipline or equivalent

Relevant experience of 4-8 years

Ability to be self-sufficient and to grasp new technologies easily

Maintain knowledge of present and emerging technologies

Thorough understanding of following technologies and tools.

Routing & Switching protocols

TCP/IP

DNS - AWS Route53 / Cloudflare / EfficientIP / Bind

Load Balancers - F5 BIGIP / AWS ELBs

AWS services like VPC, TGW, DXG, ELB etc.

Wireshark

Sound understanding and expertise on Application Load Balancers

Experience with BGP routing protocols

Router / Switch architectures

Good understanding of Protocols like HTTP / HTTPS / DNS / DHCP / SNMP / SMTP etc.

Broader understanding of Cloud Computing technologies like AWS and Azure.

Ability to effectively troubleshoot and isolate technical issues in a timely manner

Excellent oral and written communication skills

Ability to be a cohesive member of a group

Ability to effectively communicate with stakeholders and service providers, both internal and external

Ability to use AI tools like Claude, Codex, and Copilot to improve efficiency

Ability to manage many projects simultaneously and prioritize effectively

Familiarity with common network automation tools

Python, Bash shell or other scripting language

Ansible, Puppet, Terraform or other automation tools

REST APIs

YAML, JSON and other data models

DESIRABLE SKILLS

Competence in some of the following technologies:

LAN Switching

F5 / AWS Load Balancers

AWS / Azure Cloud services and resources

AWS Route53 / Cloudflare / EfficientIP DNS hands-on experience

Data Center and Cloud Networks

Network operating systems

Linux

Cisco IOS, IOS-XE

Arista EOS

F5 tmsh

Infoblox / Efficient-IP / Cloudflare / Route53

Solid, and intuitive understanding of WAN & LAN technologies and how each device, protocol or system interacts as part of the network as a whole

Understand the modern datacenter stack and how today’s application compute and storage drive network requirements

Understanding of Public cloud, Private cloud and Hybrid Network Architectures

Experience designing networks, not only implementing and supporting

Competency in programming languages and/or scripting

Financial industry experience and/or a background in a large enterprise network

Any experience in building / leading / Mentoring a team is a definite plus

Experience with Unix, Linux, and Windows operating systems

Multiple Cisco / Other Vendor Professional Certifications

CCIE / Equivalent certification in any stream is a definite plus

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:

The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.

Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.

Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.

A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.

Career progression planning with dedicated time each month for learning and development.

Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

Company Overview:

FactSet ( NYSE:FDS | NASDAQ:FDS ) helps the financial community to, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn .

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.