Talent Acquisition Coordinator (Seasonal)

Seasonal Talent Acquisition Coordinator

Position Overview:

At Bloom, we are dedicated to revolutionizing the insurance industry through innovation and excellence. We are seeking an experienced and dedicated individual to assist in delivering the headcount required to staff our peak season operations. This position serves as a resource for the centralized talent acquisition team by supporting candidate generation, development of candidate pipelines, resume review, candidate interviewing, and extending offers. The primary focus is on high volume, non-exempt, licensed or unlicensed call center positions.

We are looking for an exceptional individual who can:

HR Service Delivery Team

Serve as a resource to the centralized recruiting team by creating and executing sourcing strategies to fuel the candidate pipeline for Call Center positions.

Review resumes and interview qualified candidates to determine if they are the best fit for the open position they are interviewing for.

Create and send offer letters and confirmation statements to new hires and internal employees.

Schedule bilingual assessments with our TransPerfect third party vendor and monitor completion and assessment scores.

Communicate opportunity for Licensed Health Plan Advisor Trainees to transition into the Health Plan Advocate role if they do not pass their licensing exam and assist with ensuring they understand the role.

Provide a positive candidate experience and ensure positive representation of our company brand and reputation within the marketplace.

Update and maintain applicant tracking system for each requisition, application, and candidate.

Ensure candidates move through the recruiting workflow process in a timely manner.

Field and resolve questions and issues that arise from candidates throughout the recruiting and interview process.

Use sourcing tools to proactively communicate with passive talent.

Ensure all candidates have successfully completed application and other requirements needed to move to the applicable next step in the process.

Meet daily staffing and reporting goals.

Handle and organize confidential information.

Manage calendars and assist with scheduling needs.

Once the candidates offer is accepted, seamlessly hand-off the new hire to the Onboarding team so there are no gaps in the process.

Perform other duties, as assigned.

Qualifications:

High School Diploma required

Associate or bachelor's degree preferred

1+ years of experience in full-cycle recruitment

1+ years of call center or high-volume recruiting experience

1+ years of experience with an Applicant Tracking System (ATS)

Required Skills and Abilities:

Strong computer skills in MS Excel, Word, and Outlook

Strong interpersonal skills with the ability to work effectively independently and as a part of a team

Excellent written and verbal communication, interpersonal, and time management skills

Excellent organizational, time management, and problem-solving skills

Great attention to detail and accuracy with a proactive attitude

Quick learner

Ability to work in fast paced, high pressure environment

Ability to multi-task and take on large volumes of open positions and pivot, as needed

Ability to convey a positive and professional image to internal and external customers

What We Offer:

Bloom operates with a people-first culture, which means listening to our employees to provide the benefits that mean the most to them. Our competitive compensation, comprehensive health coverage, long-term growth opportunities, and remote work environment are among the reasons that many of our employees have been with us since the beginning of our business. BeBloom™, our proprietary employee training and engagement program, helps you learn our business model and immerse yourself in everything our culture has to offer from day 1. From virtual live events to mentorship and leadership programs and employee-led councils, there are countless opportunities to get involved, build connections, and share your voice – because at Bloom, the real you belongs here.

Core Values:

Put People First: Uphold and promote a people-first culture within the organization, emphasizing empathy, kindness, and a commitment to making a positive difference.

Be Stronger Together: Embrace a team player mentality, leveraging the strengths of yourself and others to collaborate as one team.

Do What's Right: Adhere to high ethical standards, acting with integrity to do what's right for partners, customers, and colleagues.

Embrace a Growth Mindset: Embrace a culture of continuous learning, education, and professional development.

Drive Solutions: Demonstrate ingenuity and skill by sharing ideas and solutions that drive our mission forward.

About Bloom:

Bloom is a third-party insurance services provider that partners with Medicare health plans to enable high-quality Medicare enrollment and drive earlier health plan activation. Founded in 2007, Bloom has partnered with national and regional payers to implement solutions for every step of the member journey, from telesales and quote & enroll to health activation outreach. Supported by its Ascend technology platform, Bloom produces closer connections and better outcomes for Medicare beneficiaries and health plan stakeholders to deliver High Value Enrollment.

Requirements:

Avoid Recruitment Fraud

Bloom corresponds with candidates via several communication channels including our secure online application portal. We may also correspond with candidates using email, phone call, or text message. We interview all candidates via phone and/or Microsoft Teams. At least one interview will always precede an offer of employment. We do not send offers of employment to candidates without prior communication.

Bloom does not request confidential banking information, such as checking or savings account numbers and routing numbers, prior to an offer of employment. We will never contact a candidate or potential candidate via email, text message, social media message, Venmo, or another digital payment service to send or request money. In addition, Bloom does not ask for personal-banking access credentials, such as usernames, PIN numbers, or passwords.

We urge all candidates to avoid recruitment fraud by ensuring any and all information you provide to our company is supplied via our secure online application portal. If you are unsure whether or not you are operating on our secure platform or uncertain as to whether or not a communication you've received has come from Bloom, please reach out to recruiter@bloominsurance.com.