Collections Analyst
About the role
Collections Analyst
Description -
At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!
As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.
What will your day consist of?
Building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash-flow
Sending consolidated account statements, to our AP contacts, who are usually part of centralized teams
Logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
Conducting critical call with different Order Management groups, in order to review the status of the disputes, negotiate and agree in resolution timelines
Having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations
Following-up with Customers’ Requestors (POs’ creators) in order to obtain a faster resolution on different cases.
Communicate and have a close partnership with Credit Analysts, Sales, Account Management teams to take appropriate Financial decisions
Escalating up to Director and VP level the cases without a clear resolution path
Leading and/or participating in business enhancement projects across countries/ regions.
Join us if you have:
Bachelor or master’s degree in Finance, Administration, business, economics or similar
Advanced English language skills, knowledge of additional languages will be a plus
1 year of experience in collection, customer service, accounts payable or receivable
Understanding of collection strategies and financial concepts.
Good communication, negotiation, and conflict resolution skills.
Ability to build relationship across teams and cultures
Understanding of Quote to Cash process.
Your additional benefits package:
Life insurance
Mayor Medical Insurance
Savings Fund
12 paid holidays on your first year
Restaurant and food vouchers
Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs)
Vendors discount program (Restaurants, cinema, clothing, and other)
Job -
Finance
Schedule -
Full time
Shift -
No shift premium (Mexico)
Travel -
No
Relocation -
No
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
Questions about this role
How do I apply to this Collections Analyst role at HP?
Click "Apply with AI Applyd" above. We auto-fill the application from your resume and answer screening questions in seconds. No copy and paste, no juggling tabs.
What's the typical salary for Other in your country?
Compensation varies by seniority, employer size, and location. When this listing publishes a salary band you'll see it in the badge row above the description.
How fast does AI Applyd auto-apply?
Most applications complete in under 90 seconds. You can track the status in your dashboard and watch the screenshot proof land the moment the application submits.
What ATS does HP use?
AI Applyd supports Greenhouse, Lever, Ashby, Workday, iCIMS, SmartRecruiters, LinkedIn Easy Apply, and most other ATS platforms. If we can submit through the platform, we do.
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.