MSD Card Tool Project Manager
About the role
MSD Card Tool Project Manager
Description -
Job Summary
This role is responsible for overseeing customer projects of significant size, complexity, and high risks and ensuring that the engagements meet all scope, time, budget, and quality expectations. The role leads business development efforts, maintaining upper-level client relationships, and cultivating new opportunities with clients. The role heads project teams of fewer than 40 individuals and ensures the achievement of key performance indicators. The role also collaborates across departments to align projects with customer priorities and contributes to complex projects while fostering relationships and providing mentorship.
Responsibilities
Oversees the delivery of large and complex customer projects, spanning single or multiple regions, and characterized by high risks and intricate legal and commercial considerations.
Assumes responsibility for project financials like profit and loss (P&L), consistently meeting or surpassing SOAR approved budgets, and delivering dependable financial forecasts to the management.
Leads business development endeavors by identifying and cultivating new opportunities with clients, supporting early qualification and assessment of large and complex opportunities.
Manages client relationships, particularly those at the upper level, frequently serving as the organization's representative to external customers and clients.
Heads the project team, overseeing both internal and external resources with a team size of fewer than 40 individuals, fostering skill development among team members.
Ensures proper key performance indicators are set, measured, and regularly reports on status against program objectives.
Prioritizes multiple simultaneous projects to align with customer schedules and priorities.
Collaborates with marketing, sales, and engagement teams to ensure accurate reflection of customers and their needs.
Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.
Education & Experience Recommended
Four-year or Graduate Degree in Computer Science, Information Systems, Engineering, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7-10 years of work experience, preferably in project management, HP Services business units, HP global projects, or a related field.
Preferred Certifications
Project Management Professional (PMP) Certification
Knowledge & Skills
Agile Methodology
Business Development
Business Operations
Change Management
Client Services
Customer Relationship Management
Microsoft Project
Milestones (Project Management)
Process Improvement
Project Documentation
Project Management
Project Management Institute (PMI) Methodology
Project Planning
Project Scoping
Risk Management
Risk Mitigation
Scrum (Software Development)
Six Sigma Methodology
Systems Development Life Cycle
Waterfall Methodology
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Impact & Scope
Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity
Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job -
Services
Schedule -
Full time
Shift -
First Shift (Mexico)
Travel -
Relocation -
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
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