Retail Project Delivery Manager (FTC)

Company Description:

Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.

We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.

Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.

We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.

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Trust Payments has an exciting opportunity for a Retail Project Delivery Manager to join their team.

Location: Remote - Dublin; Hybrid - Bromley, Bournemouth

Salary: Competitive + Benefits

Employment type - 1 year contract

How will you make an impact in this role?

Trust Payments has an exciting opportunity for a Retail Project Delivery Manager to join their team. You will collaborate with key functions within the IT department to support the delivery of a high-quality service to end users. Working within established service delivery processes and project management methodologies, you will be a key point of contact for both internal and external stakeholders — building strong relationships, aligning expectations, and supporting the IT team in achieving them to a high standard.

What We Expect of You, Day To Day:

Initiating projects and developing Project Initiation Documents

Ensuring scope, resources and project governance are clearly defined and in place

Developing and managing project plans

Ensuring customer business and technical requirements are documented and agreed

Collaborating with Development and Test managers to determine delivery dates

Facilitating stand-ups and helping to clear blockers

Agreeing ticket priorities and contributing to resource allocation

Monitoring deliverables and reporting on dates, issues and risks

Maintaining and managing project RAID logs to address risks and keep projects on track

Maintaining and managing change request logs

Providing weekly status reports

Developing steering packs for project steering meetings

Supporting project and business readiness management

Coordinating software rollouts to customer sites and managing deployments to Production

Ensuring production testing is complete prior to customer rollout

Managing pilots with customers and documenting any resulting changes

Qualifications

Ability to work effectively under pressure and meet deadlines

Strong organisational skills with the ability to prioritise tasks efficiently

Discretion when handling sensitive or confidential information

Self-motivated with a proactive approach to daily tasks

Strong initiative and the ability to take ownership of responsibilities

Excellent leadership and collaborative people skills

Clear and confident written and verbal communication skills

Additional Information:

Trust Payments is an Equal Opportunities Employer

If you require reasonable adjustments to be made to enable you to apply for a role with us, or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.

Next Steps:

Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you!

Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process.

We offer comprehensive benefits to support our team members and their families' well-being.

Our robust benefits package includes (subject to local office benefits policy):

Be part of a dynamic, market-leading Fintech experiencing rapid growth

Flexible work arrangements tailored to role requirements and business needs

Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders

Extensive leave provisions, encompassing annual, volunteering, and birthday allowances

Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave

Robust compensation package, including pension scheme, healthcare plans, and life assurance

Regular corporate events fostering team cohesion and company culture

Diverse company culture and global working environment

Continuous professional development and career advancement opportunities

Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.