Senior Robotics Clinical Support Specialist

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Reporting to the Clinical Sales Manager, Surgical Robotics Australia, you will play a key role in shaping and advancing one of our flagship robotic surgery programs. Working at the forefront of surgical innovation, you will partner closely with surgeons, hospital teams and internal stakeholders to drive clinical excellence, grow program utilisation and the reach of both robotic and digital surgery solutions within your account. This role offers a unique blend of hands-on clinical work and strategic impact, helping accelerate the adoption of innovative surgical technologies across Australia.

At Medtronic, we believe patients around the world deserve access to quality care and improved outcomes. Through our Surgical Robotics portfolio, we are expanding access to minimally invasive surgery and helping transform surgical care through robotic, digital and data-driven solutions.

Reporting to the Clinical Sales Manager, Surgical Robotics Australia, you will work collaboratively across functions to drive clinical engagement, support program growth within your account, and contribute to the advancement of active robotic surgery opportunities.

Responsibilities may include the following and other duties may be assigned:

Provide clinical and technical support during Hugo™ RAS System procedures, ensuring a high standard of customer support and patient care

Support surgeon onboarding, education and ongoing development through coaching, training and procedural support

Prepare and support operating room readiness, including robotic inventory management and procedural planning to ensure seamless case execution

Support the growth, utilisation and ongoing optimisation of robotic surgery programs within your assigned account

Partner with surgeons, hospital stakeholders and multidisciplinary teams to drive clinical engagement and program expansion

Facilitate adoption of the Hugo™ RAS System by supporting procedure selection, instrumentation engagement and transition of suitable cases to robotics

Work with internal and external stakeholders to identify and drive expansion of digital surgery solutions in your account, supporting both robotic and non-robotic users

Collaborate cross-functionally to develop and execute surgeon engagement, utilisation and digital surgery strategies for key opportunities

Support the NSW Business Development Manager in clinically advancing active robotic opportunities through stakeholder engagement, program assessments and clinical insight

Coordinate proctorships, clinical observations and training activities that support surgeon development and program growth

Coordinate cross-functional activities that enhance awareness, adoption and long-term success of robotic and digital surgery programs

Monitor, analyse and report on program performance, utilisation trends and key milestones to demonstrate value and identify growth opportunities

Contribute to broader Surgical business initiatives, supporting the ANZ team as required

Required Knowledge and Experience:

Bachelor’s degree

Demonstrable experience in clinical setting or capital equipment sales

Operating Room knowledge or experience

Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery

Experience in change management process

Willingness to travel to support business requirements

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here