Product Enablement Manager

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

THE HUB24 STORY

We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

Benefits and Life at HUB24

Learn more about our employee benefits HERE.

Job Summary:

As our Product Enablement Manager, you’ll play a key role in making the product function run smoothly, with clear visibility and strong alignment across the business.

You’ll own how product work is tracked, communicated, and delivered – ensuring the right information reaches the right people at the right time. This allows Product Managers to stay focused on solving customer problems, while giving leadership and the broader business a clear view of roadmap progress, timelines, and impact.

Sitting at the intersection of Product, Technology and the wider business, you’ll provide trusted visibility across the product lifecycle, support operational readiness, and help ensure new capabilities land effectively.

This role is all about creating clarity, improving ways of working, and enabling the product organisation to scale.

Responsibilities:

Product reporting & visibility

Translate product activity into clear, meaningful updates for leadership and the business

Coordinate roadmap reporting, status updates and key product metrics

Provide clear visibility of progress, risks, dependencies and trade‑offs

Maintain lifecycle views across ideation, discovery, delivery and release

Create a consistent rhythm for product communications and updates

Business alignment & communication

Ensure the wider business understands what’s coming, when, and the level of confidence

Proactively communicate changes to scope, timing or priorities

Highlight downstream impacts across Sales, Support, Marketing, Operations and Finance

Enable teams to plan effectively using clear product signals

Tooling & systems

Own and optimise the product tool stack (e.g. Productboard, Pendo, Confluence)

Ensure product data, reporting and insights are accurate and accessible

Identify opportunities to streamline workflows, reduce duplication and automate where possible

Balance consistency across teams with flexibility as the function scales

Ways of working & cross-team alignment

Partner with Product and broader business stakeholders to align on ways of working

Drive consistency in lifecycle definitions, reporting and operational practices

Establish forums, cadences and artefacts to improve visibility and collaboration

Identify and remove operational friction across teams

Operational readiness & delivery

Support end‑to‑end readiness for product launches

Ensure Sales, Support and Marketing are equipped ahead of releases

Surface and manage risks early to ensure smooth delivery to customers

Set clear readiness expectations and checkpoints

Continuous improvement

Build and maintain the Product Playbook and standards

Review outcomes post‑launch and feed insights back into planning

Continuously improve processes, tools and ways of working as the organisation grows

Requirements:

Experience in financial services, accounting, or wealth management environments

5+ years’ experience in a software / B2B SaaS environment, with exposure to senior or leadership-level responsibilities

Strong understanding of product management principles and the product lifecycle (discovery through to delivery)

Familiarity with modern product practices and ways of working

Proven ability to synthesise complex information into clear, actionable insights for leadership and the business

Strong understanding of product lifecycles, operational readiness and go‑to‑market processes in cross‑functional environments

Hands-on experience with product and delivery tools (e.g. Productboard, Pendo, Jira, Confluence or similar)

Ability to work with data confidently – building dashboards, extracting insights, and supporting decision-making

Pragmatic, systems thinker with a focus on clarity, outcomes and continuous improvement

Strong communication skills, with the ability to influence and engage stakeholders at all levels, including executive

The Recruitment Process

Acknowledgement email once your application has been submitted.

Our Talent team will start reviewing your application. If unsuccessful, you will be notified.

If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.

If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.

Should you require any accommodations to the recruitment process, please email recruitment@hub24.com.au, and one of our team will contact you.

Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews.

Communication of outcomes to successful and unsuccessful candidates and feedback provided.

As part of our process, a police check will be conducted on all successful candidates. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.

2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Endorsed by WORK180 , we are proud to be recognised as an employer of choice for women.

We have been nominated and placed on the BOSS Best Places to work list.

Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative