Customer Service Coordinator – Molasses
Skills
About the role
Customer Service Coordinator – Molasses
Oakey, QLD (near Toowoomba)
Bundaberg Molasses, part of the Bundaberg Sugar Group, is seeking a motivated and customer-focused Customer Service Coordinator to join our small and close-knit team based in Oakey.
This is a full-time position and a rare opportunity to join a well-established operation in a role that seldom becomes available.
Working closely with the Production Manager and broader Sales and Marketing team, this position plays an important role in ensuring the smooth coordination of customer service, administration, sales processing and inventory activities.
We are looking for someone who enjoys working in a collaborative environment, takes pride in delivering excellent customer service and has strong organisational and administrative skills.
About the Role
Key responsibilities include:
Processing and recording:
Sales orders
Invoices
Spot sale bookings
Rebates
Customer contracts
Account enquiries
Customer loading points
Weekly production figures
Bill of materials for new products
Processing freight transactions and maintaining freight rates
Purchasing and receiving products and goods
Processing external molasses purchases
Maintaining product pricing and price lists
Maintaining creditor details
Inventory control and stocktakes, including investigation of discrepancies
About You
To be successful in this role, you will ideally possess:
Minimum two years' accounts receivable or administration experience within a similar environment
Experience using SAP, Pronto or similar ERP systems
Sound computer skills, including Microsoft Office applications
Current driver's licence
Strong communication and customer service skills
Excellent organisational and time management abilities
High attention to detail and accuracy
A proactive and motivated approach to work
Ability to work independently while contributing positively within a small team environment
A positive “can do” attitude and willingness to assist where required
Why Join Us?
Rare opportunity within a stable and established business
Small, supportive and close-knit team environment
Diverse and varied role with genuine responsibility
Opportunity to be part of the broader Bundaberg Sugar Group
Based in Oakey, conveniently located near Toowoomba
If you are looking for a long-term opportunity where your contribution will genuinely make a difference, we would like to hear from you.
Please submit your resume and cover letter to apply.
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