Senior Manager, Client Relationship - Employee Share Plans

Brisbane or Perth CBD | Hybrid Working

The Opportunity

MUFG Pension & Market Services is seeking an experienced Manager to join our Employee Share Plans (EPS) team in a leadership role with responsibility for both client portfolio management and team leadership.

You will lead a team of 5–7 direct reports, manage a portfolio of Employee Share Plans clients, and provide broader oversight across the wider portfolio to support growth, client retention, and service excellence.

Working closely with corporate clients and internal stakeholders, you will drive strong client outcomes, lead through change, and help improve efficiency across the team.

This role is ideally suited to a commercially minded leader with deep Employee Share Plans experience, strong problem-solving capability, and confidence operating in a complex, evolving environment.

What you’ll be doing

In this role, you will:

Client Relationship Management

Lead and develop a high-performing team across Brisbane and Perth

Manage a portfolio of Employee Share Plans clients and build strong senior stakeholder relationships

Drive client retention, service excellence, and continuous improvement across the portfolio

Use data, analytics, Excel, and Microsoft tools to support better decision-making and team efficiency

Provide leadership across risk, governance, and operational performance

About you

To be successful, you will bring strong leadership experience, Employee Share Plans expertise, and the ability to manage client relationships, develop people, and lead effectively through change.

You will also have:

Proven leadership experience managing and developing client-facing teams

Strong relationship management and stakeholder engagement skills

Commercial acumen, sound judgement, and strong problem-solving capability

Confidence using Excel, Microsoft tools, data, and analytics to improve efficiency and insight

Why join us?

At MUFG Pension & Market Services, we offer a flexible and inclusive workplace, strong career development opportunities, and the chance to grow your career in a global organisation.

Hybrid working arrangements

Learning and development opportunities

Career progression within a global organisation

A collaborative and inclusive team culture

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.